My iPod nano 7th gen isnt identified properly
I have iTunes 11.1.4 installed on my Windows 8 computer and it has been working in the past but now, when I plug my iPod in, it comes up with a mesage saying:
"An IPod has been detected, but it could not be identified properly. Please disconnect and reconnect the IPod, then try it again. If the problem persists, please uninstall iTunes, then install iTunes again."
I've already tried using different USB ports and unplugging everything. I have tried just simply unplugging and plugging it in again. I do not have the option to 'Safely Remove: Hardware' because my computer not itunes doesnt recognize my iPod at all. I have tried restarting my computer and manually shutting it down, waiting a bit, then turning it back on. Nothing works.
Do I need to get a new iPod or something?
iPod nano, Windows 8