Apple Event: May 7th at 7 am PT
I recently changed my apple to a new email, but the icloud on my phone still displays the old id name nad the password won't let me sign in. I have tried changing the apple id back to the old email in order to enter the password and delete it from the phone but it won't allow me to change the apple id back to my old one as it has "special characters" in the form of two underscores __
Can anyone suggest how I may resolve this please?
iPhone 4S, iOS 7.0.4
Hi scuba18!
Here is an article that will help you with the steps to go through after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
- If you're still signed in with your previous Apple ID:
- Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
- Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
OS X Mountain Lion and later: Choose System Preferences from the Apple () menu, then click iCloud.
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your Mac.
- If you're still signed in with your previous Apple ID:
- Click Sign Out. Depending on what iCloud options are turned on, you'll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your Mac. Click “Delete from Mac”. The data will be deleted from your Mac, but not from iCloud.
- Enter your current Apple ID to sign in. The data from your iCloud account will download again to your Mac.
Windows: Open the iCloud Control Panel and click Sign Out.
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your PC.
- If you're still signed in with your previous Apple ID:
- Click Sign Out. Depending on what iCloud options are turned on, you'll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your PC. Click Delete. The data will be deleted from your PC, but not from iCloud.
- Enter your current Apple ID to sign in. The data from your iCloud account will download again to your PC.
Thanks for using the Apple Support Communities!
Cheers,
Braden
Apple id won't swap on icloud
