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How do I take my Apple ID off an iPhone I have already sold?!

Hello! So I sold my iPhone 4S and upgraded to a 5s and the buyer of my 4s has emailed to say my Apple ID is still attached to the phone! I factory restored the phone before sending it. HELP!!

iPod shuffle

Posted on Feb 7, 2014 1:27 PM

Reply
2 replies

Feb 7, 2014 1:36 PM in response to Rebeccajames

Hello Rebeccajames,


This can help you:


If you no longer have your iOS device


1. Ask the new owner to erase all content and settings as described above.

2. If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account.

3. If you're unable to complete either of the above steps, you should change your Apple ID password. Changing your password won't remove any personal information that is cached on the device, but it will make sure that the new owner can't delete your information from iCloud.


Cedric

How do I take my Apple ID off an iPhone I have already sold?!

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