How to unlock disabled iPad without restoring/resetting...?

Hello... :'(

My iPad has been disabled as I forgot the password and entered it wrong many times. I did some research and everyone said the only official way to unlock it is to restore or factory reset it. But I really need the information such as my camera roll. The thing is, why cant I unlock it using my apple id? All the apps and data on my ipad has been used and downloaded with my apple id. When I sign into my icloud, I can see my ipad as "offline". I can either erase my ipad, or activate the lost mode and the alarm. I thought maybe there must be a way to unlock my ipad since I have the apple id used to register it...? PLEASE... I really need my info so pls can anyone hep me? :'(((

iPad

Posted on Feb 8, 2014 10:31 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2016 9:11 PM

If your device is disabled, then you only have one choice - erase the device, then restore it from your latest backup. That is how it works. It is not going to change. You disabled the device by putting in the passcode too many times. The software will not let you do anything with a disabled device except to erase it.


GB

36 replies

Oct 17, 2017 3:05 PM in response to 2random4me

This is the stupidest security function ever. I support Apple very much but sorry this is ******** and I’m ****** off. UNLOCK WITH APPLE ID. I can’t prove an ownership of my iOS device when 6x wrong password?? I know back up back up... What if let’s say Im on vacation where internet ***** and my child disable iPad or iPhone with 100gb of videos on it. MacOS will ask my Apple ID and unlocks no matter what. Can someone explain to me, would it be less secure if there’s an opportunity to unlock iOS device with Apple ID password or some other ownership proving procedure. This happend to of my good customers, and she never gonna erase her iPad with tones of notes in it. Already bought a new one so she can work. Thanks

Nov 21, 2015 2:06 AM in response to Thomas Nathinge

For some reason, I can't post a new discussion. Hope it's okay if I post it here.
Hi, I have an iPad 4th generation and 2 days ago, it began having these touch screen problems. It first began as ghost touches on the top left corner of the screen, and then the touch screen stopped working completely. Later on, the touch screen began working, everywhere but the center of the screen (where the passcode is entered). I figured that if I applied pressure at certain parts of the screen, a few numbers would be entered. All in all, my iPad is disabled now and I have to connect to iTunes. Except, when I do connect to iTunes, it says it needs the password. I don't know what to do. Please help? Both with the touch screen and the disabling.
Thank you 🙂

Feb 22, 2016 8:19 PM in response to SengLoke

First, Apple is not here, this is a user to user technical support forum. Secondly, keeping data on your device without backing it up is asking for problems. What if the device is stolen? What if it is dropped in a lake or run over? You would be in exactly the same boat.


You can always look into a 3rd party recovery service, but the way that a forgotten passcode and a disabled device is managed is not going to change. Many people have the option set up to actually erase the device if the passcode is attempted more than 10 times. This is just how it works.


Setting up automatic backups to iCloud is easy and requires little or no effort on the part of the device owner. Automatic import of your photos or use of the iCloud Photo Library also provide you with alternative and effortless ways to keep your data safe.


And if you have issues with syncing with iCloud, then iTunes has always been a a resource not only to back up your device, but, to keep all of your purchases safe. If you have purchased media and you do not keep a copy of it in your iTunes library, then if that media is pulled from the iTunes store, you will lose it.


If your data is valuable to you, then keeping on a small, portable, electronic device with no backup is going to end in problems one way or the other.


Best of luck,


GB

Dec 9, 2016 9:18 PM in response to Marina Mata

If you restore as new, then yes - it deletes everything.


If you restore from an iTunes or iCloud backup, and you are not using iCloud Photo Library, then it restores your Camera Roll.


Once you sign into iCloud, all of your iCloud-sync'd data is restored: Contacts, Calendars, Notes, Reminders, iCloud Drive files and folders, and, if you are using iCloud Photo Library, then your photos that are in the library.


Cheers,


GB

Dec 19, 2016 6:25 PM in response to 2random4me

i am going through the same predicament however if i am able to find some sort of solution i will make sure i reply? however from looking at the age of this request i begin to wonder whether you have found a solution to your issue and what was it ?

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How to unlock disabled iPad without restoring/resetting...?

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