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Please help: My ipad is disabled because i forgot the passcode and i never synced it to itunes. http://support.apple.com/kb/HT1212?viewlocale=en_US&cid=acs::itunes_help it said i should erase the device (i dont mind). Can it be done in any macstore?

Please help me:


I'll state my problem in bullet points if it makes things easier but please help! I bought an ipad last year in case i would need it (yes i am not an avid user). A few months ago for no reason i thought i would make a passcode and since i barely used the ipad i frogot the passcode and now after my tries my ipas is disabeled.


I tried:

- reseting ut using itunes but then i realized i never synced it to itunes i keep getting this:


"Itunes could not connest to the device because it is locked with a passcode. You must enter your passcode on the device before it can be used with Itunes"


My Ipad was never synced to itunes and now it it disabled.


"iOS: Forgottern passcone or device disabled after entering wrong passcode" said that if i never synced my device and i got that alert (above) that i must erase it


All i want to know is can it really be done? I dont mind if i lose everything on it it only has a few games it's barely used but i want to be able to access it again.


I'm In Lebanon, would taking it a Macstore help? would they know how to 'erase' it even though it's disabeled and it cant be synced since it never was (to Itunes) Please help me if anyone knows.


I dont use these devices alot (rarely) and i dont have a smart phoe or andriod or etc... I just want to know if this device can still be used


Please if anyone can advise me I'm very greatful!!

iPad (4th gen) Wi-Fi

Posted on Feb 11, 2014 4:31 AM

Reply
6 replies

Feb 11, 2014 5:27 AM in response to Diavonex

Hello Thank you for replying!


I tried your advice before but it says it takes up to 7 or even 12 hours as it's 'updating' even thought i just want to reset it. eventually after a few minutes anyway the whole process just stops and itunes just gives me the same alert again about my ipad needing a passcode.


I tried it so many times and i never got a 'progress bar' either.


Yesterday (when the problem started) was the only time i ever even plugged in my pad to any pc, should i try on another computer anyway?


Also how do you force ipad into recovery mode if i still cant access it with itunes and it's still disabeled?


Again thank you very much for replying!

Feb 11, 2014 5:57 AM in response to Lana Charara

How can I unlock my iPad if I forgot the passcode?

http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html


iOS: Device disabled after entering wrong passcode

http://support.apple.com/kb/ht1212


How can I unlock my iPad if I forgot the passcode?

http://tinyurl.com/7ndy8tb


How to Reset a Forgotten Password for an iOS Device

http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device


Using iPhone/iPad Recovery Mode

http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm

You may have to do this several times.


Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.


~~~~~~~~~~~~~

‘iPad is disabled’ fix without resetting using iTunes


Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

2. Open iTunes with the iPad disconnected.

3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

5. Click ‘Setup as new iPad’ and then click restore.

6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.


If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

~~~~~~~~~~~~~


Try it and good luck. You have nothing more to lose if it doesn't work for you.


 Cheers, Tom 😉

Feb 11, 2014 7:25 AM in response to Texas Mac Man

Ok! wow thanks! honestly i hope your advice works! well ^^'' like i said i'm clueless with these gadgets so i looked up what the configurator is and it turns out i need a Mac pc to download it and i do just now now with me. Anyway like i said i BARELY used the pad it has like 3 games so to completely erase it i have no problem i just want to be able to use it again. I hope this works so i'll just download configurator and see if well ^^''' where the magic goes


Thank you! i hope this works thank you so much!

Please help: My ipad is disabled because i forgot the passcode and i never synced it to itunes. http://support.apple.com/kb/HT1212?viewlocale=en_US&cid=acs::itunes_help it said i should erase the device (i dont mind). Can it be done in any macstore?

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