Repair Status Question

Hi all,

I know a number of you have sent your MBPs in for some sort of repair, and have used Apple Care to do so. I just sent my 15" off last Monday evening (in the DHL box they sent to me), and when I check my repair status, it is still on the 1st tier "Service Requested." (now being Sunday)

My question is, how accurate is this page really?...and should I be concerned that my MBP hasn't arrived at their doorstep? I'm sort of parnanoid it got lost in the mail or something, and I didn't jot down any tracking number before I sent it away with the DHL guy. I only have the receipt I pulled off, which gives me info on the box they sent me, which isn't of much use.

Do they only update the Repair tier once your repair has been completed?

I was kind of hoping to get it back tomorrow (Monday...a week after I sent it off), but that doesn't seem likely. I've read rumors that there may be a shortage of logic boards (which I what I'm having replaced).

My plan is to call them tomorrow if I continue to not see any progress.

Oh, how I miss it 😟

2 GHz Macbook Pro, Mac OS X (10.4.7)

Posted on Aug 6, 2006 6:04 PM

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Repair Status Question

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