Can't hear dial tone unless on speaker

Question

Level 1

16 points

Can't hear dial tone unless on speaker

My phone suddenly stopped having a dial tone unless on speaker. Also when I make a call, friends can hear me, but I cannot hear them unless on speaker- any advice.

iPhone 4S, iOS 7.0.4

Posted on Feb 14, 2014 10:31 AM

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Answer 1

Best reply

Taecasey Author

Level 1

16 points

Feb 14, 2014 12:14 PM in response to KiltedTim

I mean when I make a call, it goes thru, but I cannot hear anything (the person I am calling) unless the phone is on speaker or I have earbuds in. The other person can hear me but i can't hear them.

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Answer 2

KiltedTim

Level 10

195,573 points

Feb 14, 2014 10:36 AM in response to Taecasey

Cell phones don't have a "dial tone". They never have. Do you mean the earpiece stopped working?

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Answer 3

ChrisJ4203

Level 10

230,347 points

Feb 14, 2014 12:17 PM in response to Taecasey

Try this support document http://support.apple.com/kb/TS1630 or this one. http://support.apple.com/kb/TS1631

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Answer 4

Taecasey Author

Level 1

16 points

Feb 14, 2014 12:43 PM in response to ChrisJ4203

thanks I will check this out

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Answer 5

Taecasey Author

Level 1

16 points

Feb 14, 2014 12:46 PM in response to ChrisJ4203

Thank you!!!!!!!!!!!!!!!!

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Answer 6

ChrisJ4203

Level 10

230,347 points

Feb 14, 2014 4:25 PM in response to Taecasey

You're welcome.

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Answer 7

Mar 3, 2015 8:11 PM in response to Taecasey

Just want to say it was the mute switch clean it all up with a can of air and hydrogen peroxide and it works great. Turn the phone off while doing it then wait

a awhile let it dry out. and Bingo watch out apple tech.

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Answer 8

Atukuzwe

Level 1

4 points

Nov 16, 2016 3:14 PM in response to Taecasey

My earpiece not working unless on speakers

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