Newsroom Update
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
We purchased this for Christmas one year ago.we have taken very good care of it.We even bought auto box for safety.My granddaughter has paid a lot of money for storage,music and movies.She has a lot of her school work on this Apple iPad. Please help us.This item is steal under warranty . Please tell us what to do.
iPad mini Wi-Fi, 16gb model 2012 A1432 PD531LL/Aipa
Do you mean that you can't get it to power up ? If you do, then assuming that the battery isn't empty (it can take about 15 minutes of charging before an iPad will respond), then have you tried a soft-reset to see if that gets it to power up ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo will hopefully appear - you won't lose any content, it's the iPad equivalent of a reboot.
Yes, we have even sent it to a repair shop and they did a diagonals test, and they said they could not get it to jump off anything.
What do you mean 'jump off anything' ? If it won't power up then have you tried taking it to an Apple store ? And what did the 'repair shop' do - if they aren't an authorised repairer and they took the iPad apart then you will have voided any warranty that you had remaining.
My iPad is an Apple and it has died
