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Iphone 4 AT&T

again my friend i have requested iphone unlocked and approved

almost 15 days waiting the phone is still unlocked

iPhone 4, iOS 7.0.4

Posted on Feb 17, 2014 3:57 PM

Reply
31 replies

Feb 17, 2014 4:24 PM in response to deggie

yes sir


Request number: 8012064

Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device.

We have reviewed your request and confirmed that the device may be unlocked.

Please allow 24 hours upon receipt of this notification to complete the unlock process.

1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.

2. Ensure the original SIM card that came with this device is inserted in your iPhone.

3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.

4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.

5. After restoring, your iPhone will be unlocked.

Additional information on unlocking can be found at http://support.apple.com/kb/TS3198

For questions regarding AT&T Mobile device, please visit the Phone/Device Learning Center.

Thank you for your business. For other questions about our AT&T wireless service or other Mobile devices, please visit att.com.


Sincerely,
AT&T Customer Care Team

Feb 17, 2014 4:27 PM in response to alegermono

All you should have to do then, if you have waited the 24 hours it recommends, is to connect the iPhone to iTunes, restore the device as new, not from a backup and you should see the Contgratulations, your iPhone is unlocked message on the screen. Why are you saying it is still locked? Have you tried it with another SIM?


If it does not unlock at that time, then you need to contact AT&T again and see if something is wrong on their end.

Feb 17, 2014 4:27 PM in response to alegermono

And has it been more than 24 hours since you received this email?


If yes, try this:


1. Back up your iPhone to your computer


2. Go to Settings > General > Reset > Erase All Content and Settings.


3. Connect to your computer and set up your iPhone. You should receive a message, "Congratulations your iPhone is now unlocked."

Iphone 4 AT&T

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