1st Gen iPod Touch "An unknown error occurred (1)"

are you still having problem ?

download the ios to your PC for iPod touch 1st gen ( iPod1,1_3.1.3_7E18_Restore ) put your iPod in recovery mode and hit shift restore and find the ios you downloaded this should do it for you ..

Thank

silwadi

- Place the iPod in DFU mode and then restore

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- Try on another computer

- Try another cable

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Nope its all there when I look for it in my downloads from my home screen but for some reason when I pull it up thru Itunes after clicking shift restore it doesnt show up just shows empty folders. Also while trying to extract files it said something was blocking a few of the files From being encrypted so I skipped could this have something to do with it? is there a step by step tutorial on this or video so I can see exactly what I'm doing something wrong ?

I am having a similar problem- same error. I have a 1st generation iPod touch, and have tried using two MBPs, one from 2009 and one from 2014, both running Yosemite, and with the latest or one previous version of iTunes. Even using DFW mode, (or at least following the directions to get there- which gives me the plug-iTunes logo), and with an alt+restore command on both recommended files I receive the same error that the iPod cannot be restored due to an unknown error (1). I refuse to believe this is a hardware problem as it never happened until a week ago when I tried to use restore for the first time, intentionally just to wipe everything from the iPod. It wiped it, but can't finish the process in restoring it. Please help!

WOW, Silwadi!

Maybe you can inform the guys at the Apple Genius Bar in Amsterdam!!!

My Ipod 1st Generation broke down after I tried to update to the latest version of iOS.

After many rescue attempts I had to go the the Genius Bar and they told me that my iPod

couldn't be fixed anymore! It was dead like a dodo. 😟

Thanks to you my iPod has risen from its grave!

Thank you very, very much!!!

Regards,

Juliette

I had the same issue, I was downloading iPod1,1_3.1.3_7E18_Restore.ipsw but the browser was renaming it to iPod1,1_3.1.3_7E18_Restore.zip

Solution was to change the file extension from .zip back to .ipsw after download is complete. If you're having to unzip any files, you're going down the wrong path.

Kudos to Silwadi for his post. I logged a ticket with Apple support, who more or less hinted at doing something like this to resolve as everything they had me try (which was squarely within the bounds of their support model, of course) was useless. I could have either gone to the genius bar for them to claim "hardware failure" in order to sell me a new device, or solve the issue with the help of the community. I chose option 2.

did you got to resolved this issue?? i have the same problem

I have the exact same problem too... sigh =(

Thank you, your advice worked perfectly for me.

Jeff

I am trying to attempt this but when I go my downloads it just opens empty folders even though I unzipped the iso folder? help?

did you download the firmware to your pc ?

maybe you saved it on a different folder than the download folder .

I am glad I was able to help .

thats your problem the file is no good

not sure if I can leave a link here but Google felixburns and choose your file from there make sure it's this one ( iPod1,1_3.1.3_7E18_Restore )

Goodluck

Thank you!!! It worked! searched for hours on how to fix this problem so glad you could help!