Bluetooth and ringtone resetting

My iPhone 4s will lower the ringer volume when I connect my Bluetooth headphones. The problem is that the iPhone does not return the ringer volume to where it was when I disconnect my Bluetooth headphones. I am missing calls becouse of this. WHY???

iPhone 4S, iOS 7.0.4

Posted on Feb 21, 2014 3:49 AM

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22 replies

Feb 2, 2016 2:20 PM in response to finsyv

Same problem for me with iPhone 5s and a jawbone hands free device. Every time I connect the hands free the ringer volume is set down to minimum & doesn't come back up when the device is disconnected.


This started happening a few weeks ago, and I've had the phone for nearly two years, & the hands free for over a year.


Help please. I've missed calls, and my alarm is too quiet in the morning. I also have to use my PIN to open the phone interface before I can raise the volume with the side buttons. Very inconvenient.

Oct 21, 2016 5:17 PM in response to finsyv

I know this is old, but with the iPhone 7 not having a headphone jack this is probably going to become a much larger issue... maybe I can help someone who googled this problem like me.


The problem? Connecting to a Bluetooth device turns the ringer volume down to whatever the last Bluetooth volume setting was. For my case, this is usually pretty low since I use a Bose Soundlink Mini II at work... but I'd rather have my alarm pretty much at max volume. Once I disconnect the speaker, the ringer volume stays low and doesn't go back to where it was previously.


The solution? The problem arises due to the volume buttons on the side of the phone being used for both audio volume and ringer volume. When connecting to a Bluetooth device that can act as both a speakerphone/headset and an audio device, the system sometimes gets fooled and dumps your ringer volume with the audio volume. I have. I idea if it's Apple or Bose's fault, but separating the he functions in settings seems to fix this issue for me. I know it's possible to make it work properly, since my Jeep's Uconnect system and my generic QY7 bluetooth headphones neither have this issue. Just go to Settings>Sound and Haptics (may be slightly different if you're not on iOS 10 on iPhone 7) > under "ringers and alerts" adjust the slider to your desired level and turn OFF "change with buttons". This makes the side volune buttons only work for audio. To adjust ringer volume you must now go into the settings. My ringer volume no longer changes when connecting to my Bluetooth speaker, yay!

Oct 21, 2016 6:06 PM in response to Josh_30

Just to reply to Josh, the problem you are describing isn't the problem I was having back then. I'm not sure if the issue is still around like I was having it, because these days my phone is on silent with the ringer being diverted to my watch.


The problem I was having back then was that the ringer volume setting/resetting worked fine most of the time. The ringer would reset to whatever volume I had set it to in either mode. ie, connect to bluetooth and it would remember the last bluetooth ringer setting, disconnect and it would return to my normal setting.


It would do this individually with all my bluetooth devices. ie, it remembered my headphone volume, car volume, portable speaker volume setting. Disconnecting from any of these would reset the ringer back to normal.


The problem I was having was that at random, but often enough to be annoying, disconnecting bluetooth would set the volume to a low value that didn't match any of my devices. And then I would miss calls.


It was the randomness that made it annoying because it was impossible to troubleshoot.


But you are correct, disabling change with buttons will stop it from happening, but you will lose the ability to adjust the ringer easily.

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Bluetooth and ringtone resetting

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