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FOR THE LOVE OF GOD PLEASE HELP ME!!!

Alright so I bought this **** *** MacBook Pro for $3200 worst mistake of my life, every weekend when I use it I always have a problem with it. This weekend last night I was play a steam game (I keep the charger in while I play) all of a sudden I get a message saying I have 6 minutes left the charger is plugged in and power is on but the led indicator is off and I get no charge. It's now fully flat and still not working after 5 hours of leaving it. What the **** do I do? Want a tip?


Could I get a full refund on the computer? It's just over 5 months old and not a scratch or dent or anyone on it

MacBook Pro with Retina display, Mac OS X (10.7.5)

Posted on Feb 21, 2014 4:03 PM

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Posted on Feb 21, 2014 4:24 PM

you can not get a refund after the end of the 14 day return policy. You do however have a 1 year warranty. Visit your local Apple store or AASP.

8 replies

Feb 21, 2014 4:34 PM in response to ByronHarvey

shldr is correct, you cannot get a refund after the initial 14-days from purchase. There are somethings you can do:


First, check to see that the MagSafe connector is functioning: http://support.apple.com/kb/TS1713


Second, click the apple left side of the menu bar, About This Mac, More Info, System Report, Hardware, Power; what does it say about the battery Condition, Capacity, Cycle Count and when plugged in does it show that it is charging? Drop down further to the category AC Charger Information and what does it say about the charger, when connected, does it show the charger and the correct wattage?


Third, depending on the above information, you may want to make an appointment with the genius bar to have the computer checked. Click the blue Apple Retail Store below, then Genius Bar for links to make an appointment.

FOR THE LOVE OF GOD PLEASE HELP ME!!!

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