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beesont Author

Level 1

0 points

Downloaded Downlite to my MacBook Pro without knowing it was harmful. Please help?

Hey everyone,

This is my first post to the Apple Support Communitites. I have just downloaded the program "Downlite" to my MacBook Pro to download Rosetta Stone.

I know, I was not supposed to do this. I had heard of others doing this with ease and was stupid and tried. Now, a popup from www.myvdrive.com pops up every time I am on Safari. There are also bogus ads when I am searching anything on Google. I have since switched to Mozilla Firefox, but would like my Safari to operate normally.

Can anyone please help? I am awful with computers and have no idea what to do. Thank you so much in advance for any recommendations!

-beesont

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Feb 23, 2014 5:16 PM

22 replies

Santaex

Level 1

0 points

Feb 27, 2014 10:11 AM in response to Linc Davis

Now I have time to try clearing this bug I am having difficulty following this direction

Triple-click anywhere in the line below on this page to select it:

/Library/Application Support/VSearch

Can you explain and expand on exactly where I need to triple click please

thanks

Linc Davis

Level 10

209,649 points

Feb 27, 2014 10:45 AM in response to Santaex

Can you explain and expand on exactly where I need to triple click please

Anywhere in that line of text.

Santaex

Level 1

0 points

Feb 27, 2014 11:56 AM in response to Linc Davis

Fantastic. Thank you so much. Followed your directions and it's worked a treat......

boboday

Level 1

0 points

Feb 28, 2014 4:32 PM in response to Linc Davis

Linc, you are a genius. Thank you for helping me get rid of the obnoxious pest.

Mar 1, 2014 6:06 PM in response to Linc Davis

Quick questions about this, what do you mean by:

After moving all the files, restart and emptythe Trash.

Do you mean to restart my Mac? (which is chrome. I'm not sure if that matters)

Also won't deleting these files have any consequences later?

Mar 2, 2014 12:27 PM in response to Linc Davis

Thank you, thank you, thank you! Worked like a charm.

Mar 6, 2014 1:24 PM in response to beesont

Hi everyone, I'm also in a similar position and really want to get rid of the horrible poker adverts that pop up every 10 seconds on safari, however the only external hard drive I have is the one on which all my businesses accounts etc is stored, and considering this Downlite is obviously a virus, I don't want to put some kind of Spyware in there as there is a lot of extremely precious information. Is there any alternative, or is there no risk of just copying the virus into my external hard drive?

Downloaded Downlite to my MacBook Pro without knowing it was harmful. Please help?