Patrick Lovell wrote:
I just bought a new AE last year and today without any warning it just went off. No light nothing.
Tried to get a light by unplugging and rep lugging, still nothing.
I have had frequent episodes in the past few weeks where the AE dropped the line and I had to run diagnostics to get it going again.
I just put in an order for a new AE, but am wondering if this is normal, only getting one year out of a AE.
This is really bad.. they should replace it even if it is outside 12months.. Just check if you have any applecare or a product you can buy applecare on, and it will cover the AE as well.. lacking anything you have to buy applecare, you can still buy an Apple TV, plus applecare.. that explicitly covers the Airport routers. Do not open the Apple TV.. you can sell it in shrink wrap.. so the purchase of the applecare is all you are paying.
Make apple replace it and keep replacing it.. do not wait.. if it is dropping the line and you need constantly to power cycle.. return it as unfit for use. Routers are supposed to have uptimes measured in months if not years. Daily or hourly reboots is not acceptable.