My Airport Extreme intermittently shuts down completely.

My Airport Extreme (newest model) will shut down completely, all by itself, with the green light completely off. When I unplug and replug the device, it starts again and the green light comes back on after it boots. It's as if a "circuit breaker" cuts off the power. No other equipment shuts off, so it's not the electric outlet.

iOS 7.0.6

Posted on Feb 24, 2014 8:21 AM

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77 replies

May 11, 2016 2:27 AM in response to ptrkch

Just to make sure this thread is alive and Apple realizes that latest AE is faulty... here another one with the same issue. Returned the first one after 9 months and got a new one, doing same stuff.


I'll describe my power configuration as a reference:


My AE is plugged to a power strip together with a lot of other gadgets (router, NAS, fiber ONT, TV, tivo...) and that strip is plugged into the filtered socket of a PLC, that is plugged to the wall socket. I have a twin wall socket, unused as recommended by PLC vendor, to make sure all noise get filtered by the PLC so the bandwidth obtained is optimal ...


Reading this thread, maybe a super sensitive power supply is the origin of this crappy AE.

i'll try moving the AE plug to the second wall socket and see if that makes a difference...

I'll come back and update


C'mon Apple, do something!!

Jun 15, 2016 4:08 AM in response to rdeza

Well, It's funny that I finally decided to buy a new AC access point from ASUS (sad, having every possible apple product) and then Apple released new firmware 7.7.7. Since I've updated it, my APE is up and running without an issue.


By the way, in my case, the cause was for sure electrical interference in the power supply. I was able to shut down my APE at will by turning on the smoke extractor in the kitchen 😁

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My Airport Extreme intermittently shuts down completely.

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