Time Warner Cable Blue Screen Issue
Some time ago Time Warner cable (Road Runner) upgraded their system. They now require Flash Player to access their pages. For the past three days I have worked on and off with Level 2 Road Runner Techs to get my Mac to acess their web page.
Up to that time I only got a "Blue Screen"!
Here are my particulars: OS 9.2.2, Flash Player 7.2 installed, IE version 5.1, Adobe Reader installed, Cookies erased, History cleared from IE Preferences advanced,
To get access to their web page I should type in www.dc.rr.com/flash/
I get blue screen.
If I type in www.rr.dc.com/rdrun/ I get a Road Runner "sell" page with no link to their "Home Page"
My last go around with Road Runner Techs was fatal as they said I should contact Microsoft.
Microsoft no longer supports telephone supprot for Macintosh. If you go to their web page they want $35.00 for online access to their techs with no guarantee they can solve the problem.
Does anyone have any knowledge as to how to solve this problem so I can access the Home page of the provider I pay handsomly monthly?
Thank you for any assistance you can give me.
John
Up to that time I only got a "Blue Screen"!
Here are my particulars: OS 9.2.2, Flash Player 7.2 installed, IE version 5.1, Adobe Reader installed, Cookies erased, History cleared from IE Preferences advanced,
To get access to their web page I should type in www.dc.rr.com/flash/
I get blue screen.
If I type in www.rr.dc.com/rdrun/ I get a Road Runner "sell" page with no link to their "Home Page"
My last go around with Road Runner Techs was fatal as they said I should contact Microsoft.
Microsoft no longer supports telephone supprot for Macintosh. If you go to their web page they want $35.00 for online access to their techs with no guarantee they can solve the problem.
Does anyone have any knowledge as to how to solve this problem so I can access the Home page of the provider I pay handsomly monthly?
Thank you for any assistance you can give me.
John
iBook, Mac OS 9.2.x
