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Unable to enter Recovery Mode for my iPad Air

Unable to enter Recovery Mode for my iPad Air



While updating my iPad Air to iOS 7.0.6, it went into an endless loop of cycling between the white Apple screen and the whirling dashes. I can't even reliably shut it down. It seems a prime candidate for recovery mode, but unfortunately I can't get it there. When I try to enter recovery mode by attaching to iTunes then pressing the home key and then reattaching theUSB cable when attached to iTunes, I just go back into the same endless loop Apple screen / whirling dashes cycle.



Right now I'm just waiting for it to power off by letting the battery run down, to see if that jumpstart brings it back up into a different state.


Anything else I can try? Or is my next stop the Genius Bar?



Thank you,


Matt

Posted on Feb 26, 2014 5:35 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2015 9:39 AM

For others who might have this issue, I searched for hours because I too could not get into Recovery mode. Turns out the Apple documentation is simply wrong. Here is how you actually get a device into Recovery mode:


With your device turned off and connected to your computer, hold the power (lock) button AND home button for 10 seconds, then release the power button but keep holding the home button for another 15 seconds.

19 replies
Question marked as Top-ranking reply

Jan 7, 2015 9:39 AM in response to mkunka

For others who might have this issue, I searched for hours because I too could not get into Recovery mode. Turns out the Apple documentation is simply wrong. Here is how you actually get a device into Recovery mode:


With your device turned off and connected to your computer, hold the power (lock) button AND home button for 10 seconds, then release the power button but keep holding the home button for another 15 seconds.

Feb 26, 2014 5:38 AM in response to mkunka

Try DFU Mode:

  1. Plug your device into your computer.
  2. Turn off the device.
  3. Hold the Power button for 3 seconds
  4. Hold the Home button without releasing the Power button for 10 seconds
  5. Release the Power Button but keep holding the Home button
  6. Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode

NOTE: Make sure the device screen is blank and no logos are present. Be patient, it make take several trys.


Has the phone been jailbroken?

May 22, 2017 11:01 AM in response to mkunka

I wasn't able to get into recovery mode connected to my computer USB 3.0.


Connect to a normal power supply and press both buttons until screen with cable comes, then switch to USB cable from computer and continue.


Normally download takes much longer than 15 minutes restore time frame, resulting in no change when you walk back. So do the same again after iOS is on your computer.

May 5, 2015 10:01 PM in response to Ebonweaver

Another thank you Ebonweaver! I was like you wasting hours trying to figure out how to get the power slider to appear on my disabled iPad and holding the home button a bunch.


Your tip set things in motion. Connected to my laptop via USB but unresponsive, I held the iPad's power and home buttons as you suggested. The iPad powered up showing the Apple logo. I let go of the power button, continued to hold the home button down, and FINALLY saw the iTunes connection message instead of the "iPad is disabled" message.


Moments later, my iPad is like new. THANKS!

Feb 26, 2014 5:42 AM in response to Axeman1020

The timing on this has to be...just...right to enter DFU mode. If that won't work, plug the iPad Air into your computer and set the iPad into recovery mode, like so:


1) Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.

2) Plug the device's USB cable into your computer only.

3) Hold down the device's Home button as you connect the USB cable to it.

4) When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.

Feb 26, 2014 5:50 AM in response to Axeman1020

I will give that a try, although it's home runnning the battery down, so it will have to be later.


However in all of my sequences last night of trying Power button / Home Button, I may have inadvertently entered DFU mode because I did twice start recovery mode, recognized by iTunes etc etc. But the iOS download must have been taking too long (it was telling me 1-2hrs) because the iPad eventually left recovery mode and went back to cycling between the Apple screen & the whilring dashes.


Maybe with your DFU suggestion I can knowingly get it to recovery mode again.


Thank you for the quick response!


Matt

Unable to enter Recovery Mode for my iPad Air

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