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Level 1

55 points

Unable to enter Recovery Mode for my iPad Air

Unable to enter Recovery Mode for my iPad Air

While updating my iPad Air to iOS 7.0.6, it went into an endless loop of cycling between the white Apple screen and the whirling dashes. I can't even reliably shut it down. It seems a prime candidate for recovery mode, but unfortunately I can't get it there. When I try to enter recovery mode by attaching to iTunes then pressing the home key and then reattaching theUSB cable when attached to iTunes, I just go back into the same endless loop Apple screen / whirling dashes cycle.

Right now I'm just waiting for it to power off by letting the battery run down, to see if that jumpstart brings it back up into a different state.

Anything else I can try? Or is my next stop the Genius Bar?

Thank you,

Matt

Posted on Feb 26, 2014 5:35 AM

Top-ranking reply

Ebonweaver

Level 1

26 points

Posted on Jan 7, 2015 9:39 AM

For others who might have this issue, I searched for hours because I too could not get into Recovery mode. Turns out the Apple documentation is simply wrong. Here is how you actually get a device into Recovery mode:

With your device turned off and connected to your computer, hold the power (lock) button AND home button for 10 seconds, then release the power button but keep holding the home button for another 15 seconds.

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19 replies

Nov 14, 2015 12:05 PM in response to mkunka

Thank you so much! 😀

Apr 9, 2016 12:34 PM in response to Ebonweaver

Amazing! Thank you

Apr 28, 2016 7:46 AM in response to Ebonweaver

omg thank you so much!!! Your post was a huge help!!!!

Jun 16, 2017 11:05 AM in response to Zargo

Thank you. It finally worked after I followed your instructions.

Unable to enter Recovery Mode for my iPad Air