I have a iPhone 6+ and have been having the ear-piercing screeching issue for over one month, the entire time I have owned the phone. Yesterday I got a replacement phone shipped to me, first call I had the screeching happened 3 times. I use my phone for work and desperately need to get this problem fixed.
As described earlier sometimes only I hear it, sometimes everyone on the call hears it and sometimes only the customer hears the screech. When the customer hears the noise it is so loud I can hear it from their noise-cancelling headset earpiece. I almost crashed my car the first time it happened, no joke.
I have been on several hours of support calls with Verizon all the way to the Tier 2 Network & Warranty Group. They have investigated and say it isn't the Verizon network. We have tried numerous setting changes and other variables. Verizon determined it is an issue with the 6+ device, sent me a refurbished one and the problem continues w the first call I placed.
Settings:
Cellular Data - On
Enable LTE - Data only
Phone noise cancellation - off
Bluetooth - off (at first I thought it was my Bluetooth headset, but it happens w wired headsets, Bluetooth and no headset at all)
Case - I have experienced the problem with and without my case. (CaseMate wallet case)
WiFi - It has happened w WiFi on and off.
Cell Towers - I can see a 4G tower from my desk, but it has happened 15 miles away from my house as well.
My wife has an iPhone 6(normal), she doesn't spend much time on the phone but has never had the problem.
Not sure if it is related but I also have clicking noises in the background during most calls, also very annoying. And my wife doesn't have that problem either.
Anyone have any other ideas? Any help would be greatly appreciated!