Previous 1 2 3 4 Next 48 Replies Latest reply: Sep 7, 2014 3:07 PM by ssiro2000
Gerard Zasuwa Level 1 Level 1 (10 points)

Updating OS X 10.9.2 really breaks AirPlay and mac desktop mirroring.  PLEASE AVOID, since there is no fix available.  As of 2/26/2014.

iMac, OS X Mavericks (10.9.2)
  • vazandrew Level 6 Level 6 (17,220 points)

    Running fine on my system. It would help to know the issue so others can help troubleshoot rather than writing generalized statements.

  • Gerard Zasuwa Level 1 Level 1 (10 points)

    I am not the only one reporting this issue.  Moments after I updated I tried to use Airplay and the mirroring feature is unable to be checked.  All I get is a blank screen on the TV.  Extended desktop is the only option available which is a dark screen.  I am not using an Apple Wireless router.  I am using Netgear.  iTunes Airplay works just fine.  So I think it may be a SSL problem with the Netgear router.  I don't know if Apple uses SSL in Airplay. Fortunately I have AirParrot which fills in for desktop computer streaming and works just fine. (8 bucks online download).


    Unfortunately, you didn't specify what kind of equipment you have.


    I am running a 2011 iMac i7 with 8 GB of RAM.  Pretty clean system.  No mucky networking tricks employed.

  • vazandrew Level 6 Level 6 (17,220 points)

    I am running a 2012 iMac i5 with 16GB Ram. I'm using an Airport Express. All tests have been flawless.


    I would look into the router just to make sure all settings are fine and that it's up to date. I don't think airplay uses SSL.

  • Gerard Zasuwa Level 1 Level 1 (10 points)

    I only have a b/g router.  I think Apple wants us to use n or ac for higher performance and a pleasant user experience.  What speed is your router?

  • vazandrew Level 6 Level 6 (17,220 points)

    Mine is N, Apple TV doesn't work under AC

  • uncompromised Level 1 Level 1 (0 points)

    I have the exact same issue -- after the update, my all Apple network (fully updated) no longer see's Apple TV or Airport Express (music streaming only).

  • Alan Price Level 1 Level 1 (10 points)

    I have a solution for all you suffering from this problem to try. There is an Airparrot file, at least I think it is an Airparrot file as it is referred on the Airparrot site, that is called:


    and it resides at: System/Library/Extensions


    I have just moved this file to trash rebooted and I have got back Mirroring in Airplay. 


    I had previously installed Airparrot on a system I migrated to my 27 inch late 2013 iMac running Mavericks 10.9.2 and although I thought I had deleted it  Airparrot fully prior to the migratio clearly I had not.


    Good Luck!

  • dinkola Level 1 Level 1 (0 points)

    Having same issue after latest update. Apple TV appears in menu. On first connect as extended desktop, the apple TV would display the desktop. Dragging a video playing in safari onto the TV, the audio came through the TV but there was no safari to be seen. The apple TV then disconnected. My Macbook Pro (latest iteration) then refuses to connect to apple tv with message 'could not connect to apple tv'. The apple tv needs to reboot before the mac will connect to it again, then the problem is repeated with it not working properly.

    I am not using airparrot. There appears to be a seperate issue with that.

    I found that the mouse pointer will go across to the TV. Dragging any window onto the 2nd display causes it to break. The window never appears on the TV & the mouse pointer also disappears. The disconnection happens soon afterwards.

  • Gerard Zasuwa Level 1 Level 1 (10 points)

    Problem Solved.  I took the advice of other posters on other threads and totally uninstalled AirParrot.  Airparrot has an uninstaller but you have to enter 2 additional commands if you are using 10.9.+.  I originally thought AirParrot could coexist with Airplay.  I GUESS NOT.  After the uninstall and a reboot.  Airplay ran perfectly.  This is not Apples problem, it was because of a 3rd party application.  PROBLEM SOLVED for me.

  • Kevin Branch Level 1 Level 1 (0 points)

    Problem Not Solved


    The Air Parrot removal tool and steps listed here did not fix the airplay mirroring problem.

    Removed Air Parrot, confirmed all files are gone.

    I cannot connect to my 2nd or 3rd generation Apple TV with the iMac.

    I can connect with my ipad & iPhone


    In case any tech support happens upon this thread.

    I'm using:

    iMac 27-inch, Late 2012


      Model Name:          iMac

      Model Identifier:          iMac13,2

      Processor Name:          Intel Core i7

      Processor Speed:          3.4 GHz

      Number of Processors:          1

      Total Number of Cores:          4

      L2 Cache (per Core):          256 KB

      L3 Cache:          8 MB

      Memory:          32 GB

      Boot ROM Version:          IM131.010A.B05

      SMC Version (system):          2.11f14


      System Version:          OS X 10.9.2 (13C64)

      Kernel Version:          Darwin 13.1.0

      Boot Volume:          Macintosh HD

      Boot Mode:          Normal

  • SMT990 Level 1 Level 1 (0 points)

    Have you tried making a bootable USB with a clean install of 10.9.2?  Running a clean 10.9.2 from a USB should help tell you if there is really a problem.  If Airplay works from a clean OS, then there is a 3rd party app causing your problem.

  • BYRichard Level 1 Level 1 (0 points)

    I am having the exact problem you are having, only I do have an apple wireless time capsule as my router.

  • Kevin Branch Level 1 Level 1 (0 points)

    I'll give it a try!  Thanks for the response.

  • Philip Norton Level 1 Level 1 (0 points)

    This does not help me - I don't have Airparrot or any 3rd party mirroring apps. AppleTV will not mirror. It broke on updating to OS 10.9.2

    Late 2012 iMac. v 3 AppleTV

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