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Plug in failure in Safari

After updating Adobe Flash Player version 12, I can't upload photos on Facebook due to an error message that reads 'plug in failure'.

Ive uninstalled flash anddeleted all the old versions and reinstalled everything and it still reads 'plugin failure.'

How do I solve this?


Thank you


User uploaded fileUser uploaded file

MacBook Pro, Mac OS X (10.7.4), Bought in Taichung, Taiwan

Posted on Feb 26, 2014 8:02 PM

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Question marked as Best reply

Posted on Feb 27, 2014 1:01 AM

1. System Preferences > Flash Player > Advanced > Delete All

Press the "Delete All" button


Install Adobe Flash Player.


http://get.adobe.com/flashplayer/


Follow the prompts.

Quit Safari.


Restart computer. Relaunch Safari.



2. Allow Plug-ins

Safari > Preferences > Security


Internet Plug-ins > "Allow plug-ins"

Enable it.

Press " Manage Website Settings" button for more options.




3. System Preferences > Other > Flash Player > Playback


Click the "Peer-assisted Networking Setting by Site" button at the bottom.


Is YouTube listed?


www.youtube.com listed but not allowed?


Networks Access column


Block/Ask me/Allow


Select Allow.

35 replies

Mar 6, 2014 7:45 PM in response to candicecurzai

If you still have problems after a clean installation, with no wired peripherals connected, then there's an internal hardware fault.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Apr 10, 2014 3:13 PM in response to candicecurzai

FWIW, I have had the "Plug-in Failure" on all youtube vids. since installing the new Flash Player 13.0.0.182. My laptop, running same version of Mac OSx and Safari as my iMac, plays youtube vids with no problems. So, I checked the version of Flash Player on the MacBook Pro and found it is running Flash Player 12.0.0.77. I uninstalled Flash Player 13.0.0.182 using the "Flash Player install Manager" under "Utilities". Then I installed FlashPlayer 12.0.0.77 from Adobe's archive page. Works great!

Hope this helps

Joe

Nov 29, 2015 3:16 AM in response to dominic23

Who are you? dominic23. I followed your instructions, put to delete all and then came to a browser that asked me to join adobe for $9.90 per month, thanks a lot, do you earn money from this? Also I get completely frustrated when I go onto a website and it uses non english language i.e.. American english, your language has nothing to do with the english language. It often doesn't recognise words that I use i.e. rubbish, I have to use the word trash, which in english means -to ruin something- How do I get adobe back with out paying money. You should warn someone that it's going to cost money.

Plug in failure in Safari

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