Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I unlock my phone for my SIM?

Hi! I bought a new iphone 5s in england but i live in france and have a french SIM card. When I try use the SIM i get a message saying that the Phone does not support my carrier... What do i need to do? 😝

iPhone 5s, activation issues

Posted on Feb 27, 2014 2:58 PM

Reply
Question marked as Best reply

Posted on Feb 27, 2014 3:11 PM

You need to contact the carrier in the UK to whom the iPhone is locked and ask about unlocking. Only that carrier can authorize an unlock.

2 replies

How do I unlock my phone for my SIM?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.