Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error "The disk you inserted was not readable by this computer" AND OS X 10.9.2

I started getting the error "The disk you inserted was not readable by this computer." immediately after updating to OS X 10.9.2. Now occurs everytime at boot up or reboot. Anyone else having this issue? Anyway to easily resolve? It is not clear what drive the message is referring to as all drives appear to be functional when I select them

iMac (27-inch Late 2009), OS X Mavericks (10.9.2)

Posted on Feb 28, 2014 3:25 PM

Reply
30 replies

Apr 27, 2014 11:26 AM in response to Thunder83

I tried this approach and installed the updated FW for WD My Book Studio for Mac downloaded yesterday.

When I rebooted with USB connection no error message. When I switched to FireWire 800 after shutdown and rebooted the error message is back.

What app did you install to prevent "smartware" from mounting?

Where did you find it?

Thank you

Apr 27, 2014 12:19 PM in response to Thunder83

Ecco La, Bravo!!!!


First updated Firm Ware via USB for my model selected on WD support Download Page.

Rebooted, no error message.

Downloaded and installed Virtual CD (VCD) Manager for Mac and selected disable VCD during install.

Unplugged USB, Power Cycled Drive, Plugged back in and Rebooted, no error message.

Shut down, unplugged drive, replaced USB with Firewire 800.

Powered up and booted up, no error message!


Thank you very much, that was so annoying.

May 10, 2014 1:12 AM in response to Thunder83

I found that connect to usb and unmount the Virtual CD, than shutdown the system. Reconnect to fw800, Bootup the system. the message go away.


I try reconnect to usb and shutdown the system without unmount the Virtual CD, the message came back.

So I unmount the Virtual CD, use the smartware to disable the Virtual CD.


I found that "unmount the Virtual CD before shutdown" is important.

Jun 3, 2014 6:05 PM in response to iah1

I found that all I needed to do to resolve the problem was to install this WD update: http://wdc.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfGeneric&os=mac


Rebooted, and the message did not reappear. Turned system off and then back on. Still good. I then uninstalled the WD software to test if the problem would return. It did not.


So far all is good.


FYI, I'm running OS X 10.9.3 on an early 2009 iMac.

Jun 27, 2014 2:58 PM in response to iah1

I started getting this message after having to do a wipe and re-install the OS. My WD back up drive mounts same as always but my CF cards bring this error up through my Lexar card reader. The files show up with the card in the camera and camera plugged in. Of course this is not the most functional way to transfer files so I'd like to fix the issue.


Anyone?

Nov 30, 2015 2:17 PM in response to bMacII

I had the same problem with 2.5 TB of music and film editing about to be lost. I freaked out for a while and then I did this...

-disk utility(make sure HD is not plugged into mac)

-plug in HD

-verify disk

-repair disk

-boom fixed

I think the reason for the problem is that I had daisy chained the HD to another external HD which was plugged into my Imac which was running yosemite(worst thing I ever did) and somehow that combination tripped a switch but all good now (fingers crossed)

Nov 30, 2015 2:18 PM in response to Thunder83

I had the same problem with 2.5 TB of music and film editing about to be lost. I freaked out for a while and then I did this...

-disk utility(make sure HD is not plugged into mac)

-plug in HD

-verify disk

-repair disk

-boom fixed

I think the reason for the problem is that I had daisy chained the HD to another external HD which was plugged into my Imac which was running yosemite(worst thing I ever did) and somehow that combination tripped a switch but all good now (fingers crossed)

Error "The disk you inserted was not readable by this computer" AND OS X 10.9.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.