The file couldn’t be saved because you don’t have permission.(513)

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Level 1

4 points

The file couldn’t be saved because you don’t have permission.(513)

Attempting upgrade from 10.9.1 to 10.9.2. Get the "don't have permission" when attempting from AppStore. Manual download pathway doesn't work either. System reboots but no installation takes place. Have performed "repair disk permissions" three times. Concerned about repairs taking place after the first repair. If repair worked properly everything should be fine after first attempt and second attempts. Thus this route doesn't see like the answer. I am quite surprised that Apple does not have a solution to this problem. Having to go into "terminal" and reprogramming is not a user friendly pathway. This is the sole solution I have seen but am concerned about executing it. Others are having the same issue. Neither upgrade solution works. Any advice would be appreciated.

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Mar 1, 2014 4:33 PM

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Answer 1

Linc Davis

Level 10

209,739 points

Mar 1, 2014 5:10 PM in response to positron23

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.

*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

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Answer 2

positron23 Author

Level 1

4 points

Mar 2, 2014 7:06 AM in response to positron23

Thank you Linc. Worked perfectly as you described.

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