"the ipod software update server could not be contacted. An unknown error occurred (-23)"

Whenever I try to restore my ipod touch 2g, this error message always pop-up. Can someone help me with this? Big Thanks




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iPod touch

Posted on Mar 1, 2014 11:30 PM

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1 reply

Mar 2, 2014 2:26 AM in response to pao18

Update Server

Try:

- Powering off and then back on your router.

- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

- Change the DNS to either Google's or Open DNS servers

Public DNS — Google Developers

OpenDNS IP Addresses

- For one user uninstalling/reinstalling iTunes resolved the problem

- Try on another computer/network

- Wait if it is an Apple problem

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"the ipod software update server could not be contacted. An unknown error occurred (-23)"

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