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Macbook Pro (15" early 2011) horizontal lines on screen and not booting...?

Hi there,


I have a Macbook Pro (15" early 2011).


Last night something weird happen. My MBP (screen closed) was connected to my Cinema Display, then all of the sudden out of nowhere the Cinema Display showed black and white vertical bars. I waited a while, but nothing changed, it froze.


I decided to restart with the Cinema Display disconnected. As soon as I did I noticed something wasn't right. The MBP screen looked dull, it also had staggered grey horizontal lines at the Apple logo on startup. Nevertheless it started, the dullness went away, and everything worked properly. Later, I shut it down and didn't think much of the encountered problem.


However, when I started it again, the horizontal lines appeared again, this time in a slight red colour, but it still started up fine and everything worked properly.


This went on for maybe another 2 or 3 restarts until it stopped starting up altogether. It would just stop and freeze at the Apple logo and remain that way.


Please help 😟, what's going on? Anyone experience anything similar?


Thank you for any help,

Ray

MacBook Pro, OS X Mavericks (10.9)

Posted on Mar 2, 2014 9:44 PM

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Question marked as Best reply

Posted on Aug 1, 2017 1:17 PM

I just repaired a faulty MacBook Pro GPU in about 20 minutes.

I did exactly what this guy in the YouTube screenshots did: apply heat with a 350W heat gun for about 5-7 minutes.

But I didn't bother taking the whole dang motherboard out; I just left it in and applied the heat from the other side.

What this does: during manufacturing, after the chips are robotically precision-placed on these motherboards, they're gently run through a solder bath. The hot solder in the bath sticks to the exposed metal connectors on the circuit board and the chips' pins (connectors), forming a connection.

This connection is usually solid and good to go for years, but sometimes, inevitably, the inevitable inevitably occurs: the solder connection weakens and becomes electrically unstable (becomes a bad connection). There are hundreds of pins on these chips, and so hundreds of opportunities for this to happen.

But the chips *themselves* are quite reliable.

So nowadays when something goes bad in a computer, it's almost always not really a bad *chip* malfunctioning, but a bad *solder connection* that's got tiny, imperceptible cracks in it which you could probably only see with a microscope, but which are causing electronic havoc.

The chips' connecting pins (looking like bent legs) simply rest on the surface of the printed circuit board, and this can sometimes make for connections which expand and contract over time due to being heated and cooled.

The solution: heat the board, solder, and connecting pins back up again. GENTLY. CAREFULLY.

5-7 minutes with a heat gun is all it took. I let it cool for another 15 minutes.

Hopefully the fix will stick, but I have to thank this nice person for uploading this helpful video, during which they gave me the idea for just very carefully heating the board up from the other side, rather than pulling it out (this can cause other problems, because you have to then pull out all sorts of connectors and little fiddly bits and ribbon cables that weren't really designed to be disconnected much). They flipped the board over during the reheating (they're calling it "re-balling" for some unknown reason), and I thought this was a bad idea: the solder's hot and the graphics chip could slide around or fall off the board.

Then I realized that if you *don't* disassemble the whole motherboard to access the GPU, it's still being held firmly down by lots of screws and heat sinks on the other side.

So why not just try heating the board from the other side? Heck, if it doesn't work you can always disassemble the whole thing. But if it's not necessary, why go to the trouble?

It worked a treat. I'm typing this on a computer that an hour and a half ago would not boot at all, because the computer looks for the GPU and requires it to function before it'll boot all the way.

If your MacBook Pro won't boot up and has the horizontal lines, don't despair just yet. Just unscrew the bottom cover, grab a heat gun, and heat it up for about 5-7 minutes in the exact same area you see below (only don't pull the whole motherboard out, just heat it up from the back in the area between the two black cooling fans, shown in the screen shot).

It might just work. I'd not use a hair dryer, as a heat gun is smaller and easier to direct; you wanna just heat up the area specific to the GPU, nothing else.User uploaded fileUser uploaded fileUser uploaded file

MacBook Pro 15" Late 2011 Fast Reballing GPU - YouTube

156 replies

Aug 16, 2014 12:27 PM in response to Vladimir Vovk

having the same problem is apple doing it on purpose for us to buy new1s, because I want to buy a new1 but hoping tI get some resale on late 2011 model if not resale Atleast for it to be in working so my mom can use, but this stupid thousands of user facing the same problem.. Hope apple has a call back and fix the the problems for free.


in 2011 apple called the 2gb nano's and replaced them with the latest 8gb watch shaped nano I was lucky to keep my nano.


Mr. Cook, you will lose out on your so called apple fans

Aug 17, 2014 10:16 AM in response to Cosmic dolphin

I am also having this. Seems to be a logic board issue that Apple is pretending doesn't exist. Lucky for them no one dies from these kinds of things. Otherwise they would be facing congressional hearings. haha. Maybe if I yell at my Senator long enough, he will do that anyway. I would join in on hte lawsuits if I could figure out where to sign up.

Does anyone know if the reballing stuff works?

Aug 22, 2014 10:23 PM in response to Cosmic dolphin

I've had my Early 2011 Macbook Pro 15" for less than a month, and this issue just began to happen to me this evening. I went from having a few lines on the screen to having one part of the screen shifted all the way to the other side to having everything but the mouse freeze up on me to not being able to boot past the grey (white to me) screen, all in a matter of minutes. I've been a PC user up until the time I bought this laptop, and if what all of you are saying is true about this problem, I may never buy an Apple laptop again. I love everything about the interface and the laptop overall, much better than Windows, but none of that does any good if the company won't own up to a mistake and offer some sort of recall on faulty parts that they installed into these machines.


The laptop I've got is ~2 months past Apple Care warranty, and I'm not afraid to pop open the machine and fix stuff on the inside if it means saving a dollar. Is reballing the GPU a 100% sure fix? Has anybody here actually reballed the GPU, and could you explain to me how to go about doing that or direct me somewhere that does explain it?

Sep 2, 2014 3:33 PM in response to Cosmic dolphin

After chatting with several Apple customer support people and getting the answer from a senior adviser of "I don't know of any plans for a recall, I would take it to the Genius Bar," (he didn't refer me to anyone who would know the answer), I just bit the bullet and took the MacBook Pro to the Apple Store. They are putting in a new logic board, which will cost $310.


I'm repairing it only to get what money I can back from it on eBay, and then I'll likely forget about my endeavor in Apple products and take my business to a more reliable company, Lenovo perhaps, at least until Apple can prove that they stand behind their products by offering a recall for the 2011 Macbook Pros that have been affected by this manufactoring error that Apple alone is responsible for. Which I sincerely hope they do, because I love the MacBook Pro, more than any PC laptop I've used. I would buy another one in a heartbeat if I knew Apple would acknowledge any design flaws like this one in their products.

Sep 20, 2014 7:26 PM in response to Cosmic dolphin

I just want to add my 2011 MacBook pro on the list of machines that had a graphic issue. After a few weeks of trying all the fixes I found online my laptop now just turns on with vertical lines and after a few seconds the screen just turns gray. I took it into my local Apple Store and the genius know the problem as soon as I pulled out the laptop. Long story short, 6 months after my apple care expired It will cost my $310 and 5-7 days to get the logic board replaced.

Sep 24, 2014 3:02 PM in response to Cosmic dolphin

Nothing more to add here either except that I am suffering the same issues now with my late 2011 MacBook Pro 15" . Grey horizontal lines on the start up screen and then a grey screen. It all first started when I clicked on the update button to update to the latest Mavericks 3 days ago. At first it seemed resolved by dragging the caches folder onto the desktop. 12 hours later the problems started again (when I closed a window in photoshop cs5). Since then I have reinstalled the OS X and reset the PRAM.... In fact I have pages of notes on what I've tried. Now I can't get anything other than a grey screen (after the horizontal lines on start up) Not happy 😟

Sep 25, 2014 2:39 AM in response to Cosmic dolphin

Okay here I'm lol 😁

I also f***** up in these issues 😝 No Hard feelings... Peace! 😎

A week back when I was using Google Chrome my Laptop turned off. I turned it on again, Got red lines on Apple logo and usually it stops on the blank screen, then it worked when i forcefully turned it off and turned on back on the first attempt.

Again happened to me this 3 days back, My Macbook Pro. When I turned it on it showed red lines and no boot again. In 30-45 minutes by using the below method it worked...

Today again happened this after 3 days of working. What I have done is? Turn off your Macbook (if forcefully do it), Connect the charger, Turn on your Macbook, After red lines when you see a grey blank display leave it on till it dies by itself may be from 5-15 minutes, After that Turn it on again, After Apple logo on the grey blank screen Press Option+Command+SPACE+R+P YES SPACE ALSO (Press all together for 5 seconds then leave then again press for 5 seconds), Then leave all the buttons and turn off your Macbook forcefully and Turn it on Again It should Work as 3 days back I did this and it worked and from The Morning I done this 2 times and every single time i did this It shows me Grey Apple Icon and Boots up normally.

I have Macbook Pro 15" Early 2011 MC723LL/A (My machine is 3 years old out of warranty and in my country 15" Retina is Cheap like $1000 so I just messed up with my MBP to see the solution, I'll buy Retina soon that's why i'm playing with it... Do everything on your own, If you have warranty go for it)

Sep 25, 2014 4:51 PM in response to Cosmic dolphin

Well, my new logic board proved the point everyone else here has made -- after less than a month of using the laptop, my brand new GPU suffered the same fate as the last one. I'm just glad it happened before the 90 day repair service warranty expired. I took the laptop back up to the Apple Store. The guy at the Genius Bar insisted that the repair center must have made a mistake and overlooked something. He took the laptop and sent it back to the repair center. I asked if there would be any way to replace the logic board with one that contains a different model of GPU chip this time, but he said that was impossible. I anticipate I will have to take the laptop back a third time too, so I'm just going to do everything in my power to make this next GPU fail within the 90 warranty period. Hopefully Apple will eventually get tired of dishing out free logic boards to me and replace the laptop for free.

Macbook Pro (15" early 2011) horizontal lines on screen and not booting...?

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