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Macbook Pro (15" early 2011) horizontal lines on screen and not booting...?

Hi there,


I have a Macbook Pro (15" early 2011).


Last night something weird happen. My MBP (screen closed) was connected to my Cinema Display, then all of the sudden out of nowhere the Cinema Display showed black and white vertical bars. I waited a while, but nothing changed, it froze.


I decided to restart with the Cinema Display disconnected. As soon as I did I noticed something wasn't right. The MBP screen looked dull, it also had staggered grey horizontal lines at the Apple logo on startup. Nevertheless it started, the dullness went away, and everything worked properly. Later, I shut it down and didn't think much of the encountered problem.


However, when I started it again, the horizontal lines appeared again, this time in a slight red colour, but it still started up fine and everything worked properly.


This went on for maybe another 2 or 3 restarts until it stopped starting up altogether. It would just stop and freeze at the Apple logo and remain that way.


Please help 😟, what's going on? Anyone experience anything similar?


Thank you for any help,

Ray

MacBook Pro, OS X Mavericks (10.9)

Posted on Mar 2, 2014 9:44 PM

Reply
Question marked as Best reply

Posted on Aug 1, 2017 1:17 PM

I just repaired a faulty MacBook Pro GPU in about 20 minutes.

I did exactly what this guy in the YouTube screenshots did: apply heat with a 350W heat gun for about 5-7 minutes.

But I didn't bother taking the whole dang motherboard out; I just left it in and applied the heat from the other side.

What this does: during manufacturing, after the chips are robotically precision-placed on these motherboards, they're gently run through a solder bath. The hot solder in the bath sticks to the exposed metal connectors on the circuit board and the chips' pins (connectors), forming a connection.

This connection is usually solid and good to go for years, but sometimes, inevitably, the inevitable inevitably occurs: the solder connection weakens and becomes electrically unstable (becomes a bad connection). There are hundreds of pins on these chips, and so hundreds of opportunities for this to happen.

But the chips *themselves* are quite reliable.

So nowadays when something goes bad in a computer, it's almost always not really a bad *chip* malfunctioning, but a bad *solder connection* that's got tiny, imperceptible cracks in it which you could probably only see with a microscope, but which are causing electronic havoc.

The chips' connecting pins (looking like bent legs) simply rest on the surface of the printed circuit board, and this can sometimes make for connections which expand and contract over time due to being heated and cooled.

The solution: heat the board, solder, and connecting pins back up again. GENTLY. CAREFULLY.

5-7 minutes with a heat gun is all it took. I let it cool for another 15 minutes.

Hopefully the fix will stick, but I have to thank this nice person for uploading this helpful video, during which they gave me the idea for just very carefully heating the board up from the other side, rather than pulling it out (this can cause other problems, because you have to then pull out all sorts of connectors and little fiddly bits and ribbon cables that weren't really designed to be disconnected much). They flipped the board over during the reheating (they're calling it "re-balling" for some unknown reason), and I thought this was a bad idea: the solder's hot and the graphics chip could slide around or fall off the board.

Then I realized that if you *don't* disassemble the whole motherboard to access the GPU, it's still being held firmly down by lots of screws and heat sinks on the other side.

So why not just try heating the board from the other side? Heck, if it doesn't work you can always disassemble the whole thing. But if it's not necessary, why go to the trouble?

It worked a treat. I'm typing this on a computer that an hour and a half ago would not boot at all, because the computer looks for the GPU and requires it to function before it'll boot all the way.

If your MacBook Pro won't boot up and has the horizontal lines, don't despair just yet. Just unscrew the bottom cover, grab a heat gun, and heat it up for about 5-7 minutes in the exact same area you see below (only don't pull the whole motherboard out, just heat it up from the back in the area between the two black cooling fans, shown in the screen shot).

It might just work. I'd not use a hair dryer, as a heat gun is smaller and easier to direct; you wanna just heat up the area specific to the GPU, nothing else.User uploaded fileUser uploaded fileUser uploaded file

MacBook Pro 15" Late 2011 Fast Reballing GPU - YouTube

156 replies

Aug 11, 2014 9:43 AM in response to Cosmic dolphin

Mine is a late 2011. I took mine to the apple store where I bought it, addressed issues mentioned here, they denied that there was any worldwide hardware problem with 2011's and I disagreed but left it with him. They ran test with another screen to see if that was the problem then said it was the logic board needs replaced and that it it would cost £369, BUT since I had bought the product there they would do it free (result!) as they should in my opinion. Next day picked it up, fixed, now she purrs like the day before it broke.


<Edited By Host>

Aug 5, 2014 5:07 AM in response to Tu Lu

Hi. I had no applecare, cover plan, nor am I in the guarantee period.

In Norway we have no Apple Stores, so the only way of repairing a mac is by going to a retail shop, who again sends the MBP to Apple (I would guess).

This retail shop needed my receipt and then they submitted a claim/complaint which obviously went through.


By law, we do have a 5 year "claim/complaint deadline" in Norway on electronic devices. It could be that this law kicked in and that´s why Apple approved the complaint and gave me a new board. But now I´m only guessing...

Aug 5, 2014 5:10 AM in response to rockbert77

I should also mention that I explained every step I performed before delivering the MBP to the shop, and that the last thing I did was format the system drive and reinstall a fresh copy of OSx. This makes it easier for the repair guys to troubleshoot the Mac. So the first thing they said was "well ok, then it´s probably hardware related". Which we all agree it is, but Apple won´t state that it is until you have a fresh OSx installed and the issue still remains.

Aug 5, 2014 7:48 AM in response to ConorMJG

lol i posted a link here showing that people, more than 7000 people or cases (with this very same issue regarding this early or late 2011 macbook pro) have brought up an online petition against Apple. and i got this

"Hi Lu Tu (Tu Lu),

Thanks for participating in Apple Support Communities.

We removed your post Re: Macbook Pro (15" early 2011) horizontal lines on screen and not booting...? because it contained a poll or a petition. We understand wanting to share experiences, but these forums are meant for technical questions that can be answered by the community."


ok sure, then this is my experiences:

if you unfortunately got this problem, try restart it with cmd + s, then shut donw, then hit power button and cmd + alt + R + P

do that twice

then if it not work, close the mac, go to this forum again, and post a next line of comments lol


and here is my technical and hopefully logic question: if a specific error occur only one to one computer , we can call it bad luck and forget about it. But what happen to a specific identical hardware faulty that seems to occur in the same product model many times for many years (now is 2014 right?)?


dear Mr/Ms Host of this forum, if you have such a power to remove or change my post, could you pls do a bit further step and invite someone who could put a clear officially reply to put an end to this matter?

Aug 6, 2014 1:25 AM in response to alfredm99

alfredm99,


No, connecting an external monitor will not work - an external monitor requires the use of the discrete GPU which is 'broken' (well, not really the GPU, but rather the faulty soldering).


Clinton


MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

Aug 6, 2014 7:22 AM in response to clintonfrombirmingham

Called then went to apple yesterday. They agreed to send it out and fix it.


my apple care just expiredB(like a month) The cost would have been 310 to fix "whatever" but they waived it.


apparently they they have a flat rate "check- repair" fee.

ILl let let you kne what they find do.


OF coursr urs rot booted for them as I had to do shift opt cont power so I could get info they needed prior to leaving.


Let's hope it failed for them. Guy was like probably graphics interface - so new logic board. They send it out 3-5 days (or so they claim)


My my ya hubby reminded me his 2010 (under apple care) had it's logic board replaced.


ILl ill let you know -- meantime I'm computerless and already revived an email fr a "client" wanting a change to their website (a food kitchen) --

Macbook Pro (15" early 2011) horizontal lines on screen and not booting...?

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