OKI C301 laser printer stopped functioning after latest OSX security update

Hi,


The printer was functioning perfecty before the update. It is connected to the the router and through Wi-Fi with an iMac and a MacBook Air.

After updating to 10.9.2 it pops an error message when trying to print anything.


Here are the first lines of the error message I get:


Process: OKIHC004 [25701]

Path: /Library/Printers/OKIDATA/Filters/OKIHC004.plugin/Contents/MacOS/OKIHC004

Identifier: OKIHC004

Version: 2.0.0 (2.0.0)

Code Type: X86 (Native)

Parent Process: cupsd [125]

Responsible: cupsd [125]

User ID: 26



Date/Time: 2014-03-04 14:27:13.166 +0200

OS Version: Mac OS X 10.9.2 (13C64)

Report Version: 11

Anonymous UUID: 6DEC289F-2E1E-E102-07E0-4700D1EFC10E



Sleep/Wake UUID: 1DAA4DED-30EE-41DD-82A3-3539DFA3BC4F



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000



VM Regions Near 0:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Library/Printers/OKIDATA/Filters/OKIHC004.plugin/Contents/MacOS/OKIHC004

__TEXT 0000000000001000-0000000000019000 [ 96K] r-x/rwx SM=COW /Library/Printers/OKIDATA/Filters/OKIHC004.plugin/Contents/MacOS/OKIHC004



Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 com.apple.CoreFoundation 0x9bfbad02 CFArrayGetValueAtIndex + 18

1 com.okidata.print.OKIHC004 0x00003249 IsIP(char const*) + 99

2 com.okidata.print.OKIHC004 0x00003d02 main + 842

3 com.okidata.print.OKIHC004 0x00002a4b _start + 209

4 com.okidata.print.OKIHC004 0x00002979 start + 41



Thread 1:

0 libsystem_kernel.dylib 0x96786046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x93d46dcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x93d4acce start_wqthread + 30

.......





Any ideas?

iMac (27-inch Mid 2011), OS X Mountain Lion

Posted on Mar 4, 2014 4:29 AM

Reply
5 replies

Mar 4, 2014 7:41 AM in response to John Blanchard1

Thanks for your reply,



I 've checked that thread.


It seems that since then, OKI has acknowledged the issue and has instructions on their site

(which I had followed during setup, so the printer was working until now)


http://www.okidata.com/mac-mavericks-driver-support



When removing the OKIHC004.plugin file, I get this message

You need to install software to use this printer. To install the software, choose Software Update from the Apple menu. If the software for your printer isn’t available in Software Update, contact the manufacturer of your printer.


Another issue is that on OKI's site, my model is no longer listed when searching for drivers to download!


http://www.okidata.com/drivers

Mar 6, 2014 7:09 AM in response to AntonisM

I am posting the solution in case someone else has the same problem:


I deleted the printer in the System Preferences>Printers&Scanners.


Redownloaded and installed the printer's driver from:

http://www.oki.co.uk/support/printer/printer-drivers/


The "updater" that OKI had published in order for the printer to work under Mavericks was not installed this time.


Added the printer again in System Preferences>Printers&scanners


It worked...


Cheers!

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OKI C301 laser printer stopped functioning after latest OSX security update

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