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itunes doesn't recognize my iphone 5

When I plug in my iPhone, iTunes doesn't recognize that it is there. It doesn't show up as a device.

iPhone 5

Posted on Mar 5, 2014 2:56 PM

Reply
2 replies

Mar 5, 2014 3:24 PM in response to aizitzer

Try the procedure in Cerbu's post:


Re: sync problem


... or try section 5 from the following document:


TS1538: iOS: Device not recognized in iTunes for Windows


... but if you still have the same recognition troubles, try a complete uninstall/reinstall of both iTunes and all related software components, as per the instructions from the following troubleshooting document:


Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

itunes doesn't recognize my iphone 5

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