Error Message
Okay, so I have an HP laptop and it recently updated to Windows 8.1. Well I have iTunes on the laptop. But after the update it won't let me connect any iPod to iTunes. I have tried my iPods with other computers in the house and it works fine. But when I hook it up to this laptop it gives me an error message in iTunes stating:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
Well I did this a couple more times and ended up with the same message. So I looked into it and did what some internet forums told me to do and I arrived at some very confusing error messages that I really do not understand. One being:
"USB Mass Storage Device is not working properly."
and the other:
"Problem with PnP devices."
I'm sure someone knows what it means by all of this and can help me fix this.
Thank you for your time.
iPod nano (5th generation), Windows 8