Why is my iPhone not receiving SMS from other iPhone/iOS devices (ie. iMessage) when I'm away from WIFI? BEYOND FRUSTRATED!!!!

Okay,


I've been dealing with this for 8 months now, and after 2 hours on the phone with tech spt, and anther hour last night. no resolution.


The sit:


I am able to transmit SMS from my iPhone to other iPhone/iOS devices, and they receive


I am NOT able to receive SMS from those same devices when I am away from internet (either WIFI or DATA)


I can confirm this, as I receive their replies through iMessage on my MacBook (again, when I send SMS from my iPhone).


***!!!!?


I have been through all the checks/balances, did this http://support.apple.com/kb/TS2755?viewlocale=en_US&locale=en_US complete, this http://support.apple.com/kb/ts5185?viewlocale=en_US is not relevant, as I have an apple device (but I did it any way for S. & giggles)


Final step was to restore as new, try it. It worked, so I restored (both from iCloud and from iTunes on the computer). Worked once, then failed.


So, had to restore as new again (as tech spt deduced the back ups were corrupted)


Worked once as it should, the defecated the bed on me. So, I"m led to believe two things


  1. My Back ups are not corrupted (as I have the same issue with a "New" phone set up)
  2. My patience levels are not where I thought they were.


I need to get SMS from other iPhone users when I'm not connected to internet- like the mother of my children.


HELP!!!

Posted on Mar 8, 2014 11:18 AM

Reply
17 replies

Oct 16, 2014 9:58 AM in response to elev8me

I am only replying to your latest installment.


You cannot send/receive SMS from an iPad, iPod, or a Mac because they don't use the carriers "voice" network. The "voice", not data, is used for all SMS messaging.


The problem your are experiencing is on the receive side (if I understand correctly). The issue is that your phone number is associated with your iPhone so other iPhones will send texts to you using iMessages instead of SMS. Their phones will automatically send as an iMessage as long as they are able to connect with the iMessage server. The message gets sent as an iMessage and is simply buffered until you get a data connection. The only workaround is at the sender's end as they have to somehow force a send as SMS instead of iMessage.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is my iPhone not receiving SMS from other iPhone/iOS devices (ie. iMessage) when I'm away from WIFI? BEYOND FRUSTRATED!!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.