icloud won't accept new password
I've been trying for weeks now to get my Iphone and Ipad to accept my new Apple password to know avail. Am ready to throw in the towel. Help
iPad 2, iOS 6.1.6
Apple Event: May 7th at 7 am PT
I've been trying for weeks now to get my Iphone and Ipad to accept my new Apple password to know avail. Am ready to throw in the towel. Help
iPad 2, iOS 6.1.6
If this is for iCloud, can you sign in with the new password on icloud.com?
It is for iCloud and I am able to sign in on icloud.com on my computer.
If you haven't already tried, try saving your photo stream photos to your camera roll, then delete the account and sign back in.
I've tried. It's asking for an old password that goes with an old email which I can't remember.
Just to clarify, is your iPad signed into an old ID now that you are trying to change to your new ID?
I'm not sure how to determine that.
Go to Settings>iCloud on your iPad. Does it show your old ID next to Account at the top?
Yes, it's my old ID (i.e. email address)
Then you need to delete the old account and sign back in with your new account. Are you running iOS 6 or 7?
I'm using version 7.0.6
If your current ID ("email") was created by editing the details of this old ID (rather than being an entirely new ID), you'll need to start by recreating the old ID from your current ID. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address.
Now go to Settings>iCloud, turn off Find My iPad and provide the password for your current ID when prompted, even though it prompts you for the password for your old account ID. Next, save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud). Then go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
OMG. You solved it for me. Thank you so, so much. Now if I can make it work with iTunes I'm all set.
You're welcome.
If you need to change the ID for iTunes, go to Settings>iTunes & App Store, tap the ID, sign out, then sign back in with the ID you want to use.
Now I'm having the same problem with my iphone. Should it be the same fix, because it doesn't seem to be working. Pops up every second asking for icloud password and won't accept my new one.
If your phone is also signed into your old ID, you should be able to recreate the old ID from your current ID in order to use your current password to turn off Find My iPhone and delete the old account, as you did before. If you're using the old ID for iMessage and FaceTime, sign out of these services on the phone too before doing this. (Go to Settings>Messages>Send & Receive, tap the ID, sign out. Do the same thing in Settings>FaceTime.)
icloud won't accept new password