iMac/ iPhoto Randomly Freezes often when cropping with iPhoto

Have you tried logging in to another user account and testing iPhoto from there?

OT

Have you tried logging in to another user account and testing iPhoto from there?

Download and run Etrecheck. Copy and paste the results into your next post. It's a diagnostic tool that was developed by one of the most respected users here in the ASC.

OT

This thread has been very quiet for more than 5 months, but during this time I have still endured this infuriating issue.

I haven't posted before, but have read this and other similar forums just waiting for a break though, but alas nothing.

I have the same 2009 27" iMac as others with the problem, the problem that started with the free Mavericks upgrade.

So I was optimistic when the new Yosemite OS came out, but the problem is just the same. I get a computer freeze about one cropping attempt in five.

I was ready to do a RAM upgrade (I only have 4 MB), but teesalmon2 now with 16 MB, has pretty much shown that not to help.

So where to from here?

Try the following:

1 - As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it?

2 - log into another user account on your Mac, launch iPhoto and see if the problem persists.

3 - Do the following:

1 - launch iPhoto with the Command+Option keys held down to open the First Aid window. Be sure to follow the circled recommendation in the screenshot.

2 - run Option #4, Rebuild Database.

4 - Download and run Etrecheck. Copy and paste the results into your reply. It's a diagnostic tool that was developed by one of the most respected users here in the ASC to help identify the more obvious culprits.

I am having the same issue with iPhoto freezing the computer while doing a crop, and I must do a hard shut down. I ran the Etrecheck software, and this is the report:

Problem description:

iPhoto freezes computer while trying to crop pictures

EtreCheck version: 2.0.11 (98)

Report generated November 5, 2014 at 11:27:22 PM MST

Hardware Information: ℹ️

iMac (24-inch Mid 2007) (Verified)

iMac - model: iMac7,1

1 2.8 GHz Intel Core 2 Duo CPU: 2-core

6 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR2 SDRAM 667 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 667 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

ATI,RadeonHD2600 - VRAM: 256 MB

iMac 1920 x 1200

System Software: ℹ️

OS X 10.9.5 (13F34) - Uptime: 0:20:27

Disk Information: ℹ️

ST31000528AS disk0 : (1 TB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 999.35 GB (423.43 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ℹ️

Generic USB Storage

Lexmark Pro200-S500 Series

Apple Inc. Built-in iSight

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) Support

[not loaded] com.scanner.driver.Scan2PC (1.1) Support

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[invalid?] com.bomgar.bomgar-scc-sdcust-login-drone-1349384721.plist Support

[invalid?] com.bomgar.bomgar-scc-sdcust-login-drone-1358446120.plist Support

[loaded] com.carbonite.launchd.carbonitealerts.plist Support

[running] com.carbonite.launchd.carbonitestatus.plist Support

[running] com.mcafee.menulet.plist Support

[running] com.mcafee.reporter.plist Support

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist Support

[running] com.backblaze.bzserv.plist Support

[loaded] com.bomgar.bomgar-scc-1349384721.plist Support

[loaded] com.bomgar.bomgar-scc-1358446120.plist Support

[running] com.carbonite.launchd.carbonitedaemon.plist Support

[invalid?] com.mcafee.ssm.ScanFactory.plist Support

[invalid?] com.mcafee.ssm.ScanManager.plist Support

[running] com.mcafee.virusscan.fmpd.plist Support

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.ARM.[...].plist Support

[running] com.amazon.cloud-player.plist Support

[running] com.backblaze.bzbmenu.plist Support

[invalid?] com.google.keystone.agent.plist Support

[invalid?] com.yahoo.YahooContactSyncAgent.plist Support

[loaded] uk.co.markallan.clamxav.freshclam.plist Support

User Login Items: ℹ️

Flux Application (/Applications/Flux.app)

CacheOutXHelper UNKNOWN (missing value)

Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

TuneupMyMac UNKNOWN (missing value)

Dropbox Application (/Applications/Dropbox.app)

Scan2Mac Application (/Applications/Scan2Mac.app)

RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

CFAgent ApplicationHidden (/Applications/Clickfree/CFAgent.app)

Mac Game Store Helper Application (/Users/[redacted]/Library/Application Support/MacGameStore.com/Helper/Mac Game Store Helper.app)

Internet Plug-ins: ℹ️

AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support

Google Earth Web Plug-in: Version: 7.1 Support

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.4.4.2 Support

AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support

RealPlayer Plugin: Version: (null) Support

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

Silverlight: Version: 4.1.10329.0 Support

Flash Player: Version: 15.0.0.189 - SDK 10.6 Support

AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support

QuickTime Plugin: Version: 7.7.3

SiteAdvisor: Version: 2.0 - SDK 10.1 Support

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support

CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support

GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

User Internet Plug-ins: ℹ️

fbplugin_1_0_3: Version: Unknown

Safari Extensions: ℹ️

Reload Button-1

Searchme

Slick Savings

Facebook Photo Zoom

SiteAdvisor

Facebook Cleaner-1

clea.nr Videos

Ebay Shopping Assistant

Amazon Shopping Assistant

My eBay Manager

Awesome Screenshot

3rd Party Preference Panes: ℹ️

Backblaze Backup Support

Carbonite Support

Flash Player Support

Flip4Mac WMV Support

Perian Support

Printopia Support

WinShortcutter Support

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Destinations:

Fantom G Force 3A [Local]

Total size: 750.15 GB

Total number of backups: 1

Oldest backup: 2014-07-23 18:52:25 +0000

Last backup: 2014-07-23 18:52:25 +0000

Size of backup disk: Excellent

Backup size 750.15 GB > (Disk size 0 B X 3)

Transcend [Local]

Total size: 999.86 GB

Total number of backups: 8

Oldest backup: 2014-02-02 20:56:23 +0000

Last backup: 2014-11-06 03:40:50 +0000

Size of backup disk: Excellent

Backup size 999.86 GB > (Disk size 0 B X 3)

Fantom G Force TM 3B [Local]

Total size: 749.88 GB

Total number of backups: 5

Oldest backup: 2013-09-25 20:51:05 +0000

Last backup: 2014-07-22 06:00:44 +0000

Size of backup disk: Excellent

Backup size 749.88 GB > (Disk size 0 B X 3)

Top Processes by CPU: ℹ️

64% CarboniteDaemon

4% WindowServer

2% firefox

2% bzfilelist

1% plugin-container

Top Processes by Memory: ℹ️

1.10 GB firefox

309 MB com.apple.IconServicesAgent

277 MB CarboniteDaemon

155 MB WindowServer

142 MB mds_stores

Virtual Memory Information: ℹ️

1.79 GB Free RAM

3.12 GB Active RAM

875 MB Inactive RAM

658 MB Wired RAM

774 MB Page-ins

0 B Page-outs

Can someone please offer me some suggestions for a fix? I've tried the ones suggested in these posts, but still no luck. Thanks. Eileen

Get rid of the MacAfee software. It's not needed and can adversely affect Mac performance. How to install or uninstall McAfee Internet Security for Mac

So you experience the same problem with a new library and in another user account, right? When did the problem begin?

One think you can try is the following:

1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your

User/Home/Library/ Preferences folder.

2 - delete the contents the following folder:

User/Library/Containers/com.apple.iPhoto

3 - reboot, launch iPhoto and try again.

NOTE: For Mavericks and Yosemite, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:

where you can check the Show Library Folder checkbox.

I have exactly the same problem on the same hardware:2009 27 inch iMac, 8 GB of memory (iMac 10,1, 3.06 GHz Core 2 Duo)

The system freeze happens very often when I try to crop a photo in iPhoto.

Exact same problem? Then the exact same solutions to try - and exactly no definitive solution has been found for the exact same problem

Either read the thread and try the suggestions or start a new thread for your specific problem - posts like "I have the exact same problem" add nothing to the discussion and can not be answered any differently that the original post

LN

Sorry, LarryHN. I am new to Apple Support Community and I could not see any solution in previous replies.

And once again

Exact same problem? Then the exact same solutions to try - and exactly no definitive solution has been found for the exact same problem

Either read the thread and try the suggestions or start a new thread for your specific problem - posts like "I have the exact same problem" add nothing to the discussion and can not be answered any differently than the original post

LN

Sorry, LarryHN, unlike you I am not perfect. here is details of my hardware. I am running Yosemite.

Do I need to buy more Memory?

I am very surprised that Apple has not been able to find a solution for this, given how many people seem to be having this problem.

Hardware Overview:

Model Name: iMac

Model Identifier: iMac10,1

Processor Name: Intel Core 2 Duo

Processor Speed: 3.06 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache: 3 MB

Memory: 4 GB

Bus Speed: 1.07 GHz

Boot ROM Version: IM101.00CC.B00

SMC Version (system): 1.52f9

Download and run Etrecheck. Copy and paste the results into your reply

Humm - not perfect - and can not read and can not follow directions either

None of us are perfect - but unless you read and follow directions (including starting a new thread - when you threadJack existing threads you confuse yourself, the OP and the volunteers who are trying got assist you - so try doing your part and maybe even try to not attack volunteers who are trying to help you - it does not make people more interested in yoruproblems

LN