Why is there a white strip down the side of the screen on my iPad Mini, and how do I fix it?

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Level 1

4 points

Why is there a white strip down the side of the screen on my iPad Mini, and how do I fix it?

I got back from class today and there is a strip avbout an inch and a half wide on my screen that is white. you can see through the white and you can touch the area and it still works. Also, on the right side of the strip there are a lot of multi colored lines that I cannot see through, but I can also touch that area and get the appropriate response.

iPad, iOS 7.0.4

Posted on Mar 10, 2014 8:37 AM

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Answer 1

Ralph9430

Level 7

21,998 points

Mar 10, 2014 9:35 AM in response to bethanne13

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

If that doesn't help I suspect there is a hardware problem with the iPad. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

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