iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Same problem here. Can't connect via hotspot using BASE in Germany. please fix asap

Tried, for WIND (italian phone carreir) it doesnt work: still "searching" icon to personal hotspot voice menù

This means or not that with "searching" icon battery life will deplete more quickly???

Apple - move your ***! Restricting us users from choosing a network provider is inaceptable. If this issue is not solved immidiately I will switch to android and take as many people with me as I can.

Exact same problem here: bob in Austria on iPhone 4 16GB with iOS 7.1. I even tried the iPhone Configuration Utility on OS X to try to get the APN settings to stick, no luck.

As of now this discussion has been viewed almost 46.000 times - please, Apple, please, do something about this, don't disappoint a myriad of faithful users!

Same issue here with CNT (public telecommunications company in Ecuador). They are not a virtual network operator, they own their own mobile network, but are not an apple partner. They allow personal tethering and my plan includes internet access for exactly that purpose and they don’t know anything about that problem.
“We allow it, it should work.”

Bugs can happen (OF COURSE), and this is not even the main issue. What bothers me is the lack of communication from Apple’s side.

If it is a freaking bug, SPIT IT OUT – if it’s a “feature” for whatever reason, SPIT IT OUT AS WELL.

Just let us the F know what this is about so we can ACT (do we wait, do we change the carrier, do we change the phone etc)... Instead a month goes by and we're still in the dark.

Ultimately im here after trying to enable hotspot on iPhone 4 since im updated on ios 7.1 . Now im so tired and furious on Apple. Can u guys guess what apple want ?? The most important think i use on my phone is personal hotspot..but its now suckzz like never befor. Looking for customer to sell this **** phone.

WHEN WILL THE ISSUE BE RESOLVED REGARDING THE PERSONAL HOTSPOT I NEED IT WORKING AS IM ON THE ROAD A LOT???

IS THERE ANY CHANCE OF APPLE GIVING US AN UPTATE AS TO WHATS BEING DONE TO SORT IT OUT?

PLEASE KEEP US IN THE LOOP, LET US KNOW WHATS HAPPENING.

Is there any chance someone from Apple could post something here to let us know whats happening?????

*bumps*

That **** needs to stop Apple. If you've made contracts in the USA, European carriers are more than happy to deliver to their users, unlike the US. Turn that feature back on ... I'm experiencing issues with hotspot as soon as I switched to iOS 7.1. I've never jailbroken my phone because I respect the brand but if you **** with me, **** you.

When I posted here about this issue (19-mar-2014 2.12) I was quite sure that Apple would solve in a short time. I choosed Apple (iPhone-4 + iPad2 wifi) for reliability, to save time and to have no problems, ever.

This is why I was happy to spend a little (much) more for Apple product.

Now ... I have a 3 GB/month traffic plan with WIND (Italy) that I PAY without any chance to navigate with iPad or with any other device.I choose iPhone-4 as my mobile 3G network gateway and I pay the Carrier for APN traffic ... but since iOS 7.1 update I'm in a biguncomfortableness and uneasiness.

What did I do wrong ?

nothing except you trusted Apple

This needs to be sorted PRONTO. The personal hotspot option is missing from my phone, but my provider does support it. Options to change personal hotspot settings are also hidden. I needed to tether in order to work while I was away, but couldn't. Very angry about this.

Same problem with iPhone 4 and "Aldi-Talk" here in Germany.... :-(

If Apple will not solve this problem, the iPhone 4 will be the latest Apple-phone I´ve bought!!

Very angry about this too.....

Same problem...

Germany -> ALDI Talk and iPhone 4

Why Apple, why? Are U going to troll us?

Dont **** with us!!! The Community is strong, dont´t forget this!!!

😠

Same problem here.

I've spent hours and hours in forums on the phone with support engineers or via chat. I spoke to my carrier and everything was fine with my account. Resetting, rebooting, changing settings. Nothing helped. The problem clearly affects users where following 3 conditions concur:

1. 1. Iphone 4 or 4s
2. 2. iOS7.1
3. 3. Virtual Carrier

Finally one of the support engineers, in spite of all the evidence that can be found all over web, concluded that it had to be a hardware problem and sent me to an apple store for diagnostic. Once there, the apple employee took out my SIM placed it into a new Iphone 4 with iOS7.1 and voilá, the hotspot option disappeared on a completely new Iphone.

So, I'm attaching final diagnostic and conclusion from the "Genius Bar" employee. It is a shame that you need to waste so much time in order to get Apple to admit that something is wrong with their last update.

Guys, just call up your support center feel free to use the below Repair No. Don't let support fool you around with excuses about faulty apps or hardware defects. iOS7.1 introduced an issue that prevents your hotspot from working if you have an iphone4/4s and use a virtual carrier.

(Translated from Spanish)

Genius Bar confirmation and service authorization

Repair No: R119231345

Description/problem diagnostic

Notes on the service authorization. Problem: Customer reports to be unable to share Internet since 7.1 upgrade (uses virtual carrier). Steps to reproduce: Issue is identified as a common problem of users of iPhone 4/4s using virtual carriers since 7.1 upgrade.

External aspect: Good

The problem clearly affects users where following 3 conditions concur:

1. 1. Iphone 4 or 4s
2. 2. iOS7.1
3. 3. Virtual Carrier

Hi philgblau, it doesn't only affect virtual network operators. My carrier is the network owner, but they are no official Apple partner, which leads to the same problem.

iTunes is looking for a carrier information update, but since they are no partner, there is no information to be updated and the tethering information cannot be saved.

The way I get it all carriers, that are no Apple partners are affected – that probably includes all virtual carriers, though other networks like mine can be affected as well.