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psychoo118 Author

Level 1

0 points

iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,

I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!

Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

Top-ranking reply

555gallardo

Level 1

5 points

Posted on Mar 11, 2014 1:20 AM

Same problem here! Updated iPhone 4 16GB to iOS 7.1 and now i can't use a personal hotspot anymore!

View in context

631 replies

bossa

Level 1

0 points

Mar 13, 2014 9:30 AM in response to psychoo118

The problem is: Nobody knows the solution! Only Apple can fix it!

Fabysu

Level 1

0 points

Mar 13, 2014 9:41 AM in response to burhanreyiz

Solution is nexus5...................................apple does not even worthy to reply............ 😟

But does anyone know how to contact apple engineers to alert them of this bug?

Streifi

Level 1

0 points

Mar 13, 2014 9:46 AM in response to psychoo118

Same problem here. Updated iPhone 4 to iOS 7.1. After update to iOS 7.1 APN Settings for Hotspot not kept.

Hotspot no longer working on iOS 7.1 with symio. Before update Hotspot worked.

Please help!

Mar 13, 2014 9:54 AM in response to psychoo118

Same Problem in Austria with BOB. After update to iOS 7.1 on my iPhone 4 no possibility to save the APN for The Hotspot.

With the sim of my wife (Drei) my iPhone works.

psychoo118 Author

Level 1

0 points

Mar 13, 2014 10:28 AM in response to psychoo118

Thanks for all of you for reporting this issue! Don't forget that the power is in the community's hands and the more we are and we report for apple the sooner we get a fix! So keep posting it and call Apple Care with this issue! :)

knjendu

Level 1

0 points

Mar 13, 2014 10:41 AM in response to psychoo118

Same issue with iOS 7.1 on an 4S in Kenya (Safaricom, the largest carrier). It's really really annoying coz I use the hotspot for work. Apple please fix this!!!

Anyone Who views this issue (I see over 2,000 views and only 50 replies). Please post your device, OS, carrier and country, let Apple really know the extent of this issue so that they can revert whatever it is they changed 😠😠😠😠😠

Mar 13, 2014 10:59 AM in response to psychoo118

I may have missed something reading through all the postings, but at this point my impression is that our problem of the parameters of tethering not being retained by the iPhone 4 and iPhone 5 series, (result: we cannot tether using 3G and WiFi) is directly related to our not using Apple authorized carriers who a Hotspot. The list of authorized carriers is at http://support.apple.com/kb/ht1937

Of course previous to IOS 7.1, using an authorized carrier to have iPhone service was never, to my knowledge, a requirement. Frankly I doubt it is a requirement even now--the problem seems to be due to Apple's implementation of IOS 7.1 I'd be more than happy to go back to IOS 7.0! but of course that's not a choice Apple offers. So here we are -- stuck.

Mar 13, 2014 11:01 AM in response to arthur202

Make that: ... "not using Apple authorized carriers who SUPPORT a Hotspot."

CCNam

Level 1

8 points

Mar 13, 2014 11:03 AM in response to psychoo118

Same prob iOS7.1. Not saving AVN. Carrier MTC Namibia. I've restored, reset, etc no change. Apple please fix it, it's stifling up my work and productivity.

Mar 13, 2014 11:10 AM in response to psychoo118

Same problem here with italian carrier Wind

And I'm f####d, I can't switch back to my old android due to microsim, I can't switch back to ios7.0... And I need internet for work purpose... I can't believe it's a bug well known in beta releases... Apple, I hate you! I bought this expensive phone and now I need to buy a new android phone, this is f#####g unbeliveable! This is insane!

Mar 13, 2014 11:19 AM in response to psychoo118

Same here, Hungary(Telenor)

Im using my hotspot to study and work. Im a programmer. Freaking annoying issue Apple......!!

c1m

Level 1

0 points

Mar 13, 2014 12:02 PM in response to ee-tom

Same here,

iPhone 4, Estonia, Carrier: Elisa

Called Elisa and they pretty much said they can't do anything about it. This seems indeed to be a problem with carrier's not on the Apple's list. That's definately a bug that Apple should fix as it worked fine with ios 7.

Been using personal hotspot feature daily basis so this is really frustrating.

Mar 13, 2014 12:21 PM in response to psychoo118

Having the same prob with iPhone 4 idea network spoke to idea customer care and they said can't do anything about it (Kerala, India). This is really frustrating since am a daily user of personal hotspot ..

Mar 13, 2014 12:38 PM in response to psychoo118

Yes i am also facing the same problem of saving the APN settings for hotspot on idea cellular in India

Pmsn

Level 1

0 points

Mar 13, 2014 12:53 PM in response to psychoo118

Apple where are you? When will we read 'apologize, update will be available soon'?

iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4