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psychoo118 Author

Level 1

0 points

iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,

I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!

Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

Top-ranking reply

555gallardo

Level 1

5 points

Posted on Mar 11, 2014 1:20 AM

Same problem here! Updated iPhone 4 16GB to iOS 7.1 and now i can't use a personal hotspot anymore!

View in context

631 replies

Bwyan

Level 1

0 points

Mar 14, 2014 3:15 AM in response to ee-tom

Sorry. I actually ment to write "Elisa".

PJPNIG

Level 1

0 points

Mar 14, 2014 3:27 AM in response to psychoo118

Please!! all you readers leave a comment so that apple can see how many of their customers are bothered by this issue, thank you.

ToniSlow

Level 1

0 points

Mar 14, 2014 3:30 AM in response to psychoo118

Hi!

Same problem for my iPhone 4 GSM (Telenor Hungay).

ambrusg

Level 1

0 points

Mar 14, 2014 3:44 AM in response to psychoo118

Same problem here. iPhone4 + Telenor Hungary

Lexiepex

Level 6

14,102 points

Mar 14, 2014 3:59 AM in response to PJPNIG

You have to talk with your provider to see if this is covered in the contract with them !!!!

Fabysu

Level 1

0 points

Mar 14, 2014 4:01 AM in response to PJPNIG

hello guys, try to write at this link.

I have just done, so we hope that they read it.

http://www.apple.com/feedback/iphone.html

Mar 14, 2014 5:25 AM in response to Lexiepex

It's included in the contract and you can still use this service with every smartphone buy not with an iphone with ios7.1 because you can't set the iphone as the carrier ask you to.

I read this is a problem well known in beta releases of ios7.1, I don't think they are stupid, I think this is a feature: they want to "support" they partners (carriers) maybe because these "friends" carriers paid to be supported...

If Apple want ti do so, it's ok but they have to tell that before. STOP selling iphones without a contract! F##k!

juanfal

Level 1

9 points

Mar 14, 2014 5:25 AM in response to koldofromfalces

Pepephone is particularly funny, it can or not, depending on nobody knows what, show their name "Pepephone" at the top of the iPhone screens. The reason for this differences is a great unknown for me. But, the worst thing now is this one, iOS 7.1 doesnt retain the APN info.

PJPNIG

Level 1

0 points

Mar 14, 2014 5:31 AM in response to psychoo118

Unfortunately some of us do not have, want, or need contracts at all.

Lexiepex

Level 6

14,102 points

Mar 14, 2014 5:33 AM in response to Superpelo

Wrong, you first must have confirmed that you have the possibility in your providers contract (data), then they tell you what to set.

If you have any problems, do the "standard" reset first: hold the Power and Home buttons at the same time, keep holding, when you see the white apple logo appear, let go.

Lexiepex

Level 6

14,102 points

Mar 14, 2014 5:44 AM in response to Superpelo

Superpelo wrote:

It's included in the contract and you can still use this service with every smartphone buy not with an iphone with ios7.1 because you can't set the iphone as the carrier ask you to.

I read this is a problem well known in beta releases of ios7.1, I don't think they are stupid, I think this is a feature: they want to "support" they partners (carriers) maybe because these "friends" carriers paid to be supported...

If Apple want ti do so, it's ok but they have to tell that before. STOP selling iphones without a contract! F##k!

I am at aloss now: what do you mean selling iPhones without contract? An iPhone is a phone, if you want to use it you must have a contract with a provider and a sim card. Apple is not selling these contracts, the provider does and often sells the phone also, most of the time cheaper than Apple: this sponsoring they recover multiple times by the contract costs, and they lock the iPhone to their sim card.

Mar 14, 2014 6:35 AM in response to psychoo118

Same problem here! Updated iPhone 4 16GB to iOS 7.1 and now i can't use a personal hotspot anymore!

(magti gsm georgia)

Mar 14, 2014 6:43 AM in response to Lexiepex

I mean... we have carriers A, B and C.

A and B are in Apple partners list so you can use the hotspot (if you have a contract and an internet plan with this option).

C is not on this list, so with ios7.1 you are out... It's ok, it's a business choice made by Apple... BUT Apple need to sells iphones only with contract with A or B ***OR*** Apple need to write on the box "if you have C you can't use hotspot function".

Otherwise it's a fraud, they tell that iphone have an hotspot function. It ***had***, now with ios7.1 this function is gone (iphone in some circumstances have an hotspot function).

Apple want to eliminate this function for some users (who have carrier C)? Ok, tell them before upgrade, write down CLEAR "if you have carrier C DO NOT UPGRADE".

Otherwise it's a fraud.

Mar 14, 2014 8:15 AM in response to psychoo118

same here ! ( india, pune-- idea)

PJPNIG

Level 1

0 points

Mar 14, 2014 8:47 AM in response to Lexiepex

In some countries you can buy an iPhone without a sim card or a contract, and these phones are not locked or bound to any contract at all.

iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4