psychoo118
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Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,

 

I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!

 

Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

by psychoo118,Solvedanswer
psychoo118 psychoo118
Level 1 (0 points)
A:

Finally(better late than never) Apple published iOS 7.1.1 which fixes our issue. I also upgraded and managed to tether my internet. Anyway I feel very sorry for those who were affected by this issue(because they need it for their job and/or studies) and I unterstand their reaction. But keep in mind that at least they fixed it, and we shouldn't blame Apple for unreal things(like they did it on purpose, even if any evidence says it was a bug). Keep using our iphones until we can

 

Best regards,

psychoo11

Posted on Apr 22, 2014 1:19 PM

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Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

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  • by 555gallardo,Helpful

    555gallardo 555gallardo Mar 11, 2014 1:20 AM in response to psychoo118
    Level 1 (5 points)
    Mar 11, 2014 1:20 AM in response to psychoo118

    Same problem here! Updated iPhone 4 16GB to iOS 7.1 and now i can't use a personal hotspot anymore!

  • by psychoo118,

    psychoo118 psychoo118 Mar 11, 2014 3:26 AM in response to 555gallardo
    Level 1 (0 points)
    Mar 11, 2014 3:26 AM in response to 555gallardo

    At least we know that thr problem is not with our own device. Later this day I will call the service line, maybe they can tell us more. I will inform you too :)

  • by caaf.au,

    caaf.au caaf.au Mar 11, 2014 3:52 AM in response to psychoo118
    Level 1 (0 points)
    Mar 11, 2014 3:52 AM in response to psychoo118

    Same here... Not all of us can afford the home phone and internet connection.. Until the update I'd walk into the house drop the phone into the cradle that's connected to the router (via USB) and surf away.. Why oh why (besides monetary gain) does apple continually bend you over.

  • by Ser1oGA,

    Ser1oGA Ser1oGA Mar 11, 2014 4:23 AM in response to psychoo118
    Level 1 (0 points)
    Mar 11, 2014 4:23 AM in response to psychoo118

    Same problem here! Updated iPhone 5 64GB to iOS 7.1 personal hotspot no save APN settings

  • by Eugene.kiev,

    Eugene.kiev Eugene.kiev Mar 11, 2014 4:50 AM in response to psychoo118
    Level 1 (15 points)
    Mar 11, 2014 4:50 AM in response to psychoo118

    I have the same problem. Using officially unlocked iPhone 5 (USA model) in Ukraine (MTS Ukraine). Settings for tethering not saved.  But when i fill settings for data, Personal Hotspot work properly. Without any settings for it saved. Perhaps the problem with native cellular operator restrictions (AT&T in my case)?

  • by Eugene.kiev,

    Eugene.kiev Eugene.kiev Mar 11, 2014 5:27 AM in response to Eugene.kiev
    Level 1 (15 points)
    Mar 11, 2014 5:27 AM in response to Eugene.kiev

    Check on iPhone 5 (USA and Hong Kong) and 5C (Hong Kong), iPhone 4 and 4S (USA). All devices are updated over the air. Absolutely the same situation with modem APN.

    It seems that this is not a bug. This is a feature.

    MTS Ukraine does not block tethering. Thats why I can use tethering with only data settings.

    Maybe yours carrier block this function and you need to unable it in your contract. Or/and download the carrier settings package.

     

    Message was edited by: Eugene.kiev

  • by Ser1oGA,

    Ser1oGA Ser1oGA Mar 11, 2014 5:26 AM in response to psychoo118
    Level 1 (0 points)
    Mar 11, 2014 5:26 AM in response to psychoo118

    why delete my post??

  • by caaf.au,

    caaf.au caaf.au Mar 11, 2014 5:30 AM in response to psychoo118
    Level 1 (0 points)
    Mar 11, 2014 5:30 AM in response to psychoo118

    Update.. Since posted. Resetting the router and after I said not to trust the computer (dumb as it's connected to the router) on the iphone things started to work.. After all the setup and a restart there's not the need to select the trust bs. Clearly a brain fart somewhere in the matrix.

  • by psychoo118,

    psychoo118 psychoo118 Mar 11, 2014 5:40 AM in response to psychoo118
    Level 1 (0 points)
    Mar 11, 2014 5:40 AM in response to psychoo118

    olay, so I talked with Apple, they said that the problem should be at my carrier. I phoned my carrier(Telenor Hungary) and I told them my story, they rejected me eith the reason that the problem is with the phone. I took my friends SIM card(T-Mobile) and I put it in my iPhone. Guess what, tethering was available and working.. Then I called my carrier back and told them my experience then they told me that the problem could be that they(Telenor) are not official sellers of Apple and in iOS 7.1 it became more strict, that devices wont connect to these networks. My quedtikn to you is that whether your carriers are official resellers or not. because for example my carrier apn settings are not pre-set in iDevices. :/

  • by hassanko,

    hassanko hassanko Mar 11, 2014 6:28 AM in response to psychoo118
    Level 1 (0 points)
    Mar 11, 2014 6:28 AM in response to psychoo118

    I believe its carrier issue; after you upgrade to iOS 7.1 you should receive a message that there is an update for your carrier; just do that update and everything will be ok. it worked with me

  • by psychoo118,

    psychoo118 psychoo118 Mar 11, 2014 7:07 AM in response to hassanko
    Level 1 (0 points)
    Mar 11, 2014 7:07 AM in response to hassanko

    I think this update method is only available to those whose carrier's apn profiles/settimgs are registered with apple(official resellers).

  • by Ser1oGA,

    Ser1oGA Ser1oGA Mar 11, 2014 9:19 AM in response to psychoo118
    Level 1 (0 points)
    Mar 11, 2014 9:19 AM in response to psychoo118
    Apple Support why are you silent What do we do with this problem???

  • by sms09018,Helpful

    sms09018 sms09018 Mar 11, 2014 10:19 AM in response to psychoo118
    Level 1 (5 points)
    Mar 11, 2014 10:19 AM in response to psychoo118

    same case for my iphone 4 GSM (Hong Kong), my personal hotspot works at ios 7.0.4 but fails at 7.1 as APN cannot be set as described above. Hope Apple Support can help. My Carrier is PCCW-HKT (Hong Kong), which is not a registered carrier

  • by MihranFromYerevan,

    MihranFromYerevan MihranFromYerevan Mar 11, 2014 11:52 AM in response to psychoo118
    Level 1 (0 points)
    Mar 11, 2014 11:52 AM in response to psychoo118

    Hello everyone

    I have fixed this problem by the google search I found web site

    ( www.unlockit.co.nz -open this page by the phone ) from where yo can create your own APN sertificate in your phone

    good luck

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