psychoo118
Level 1 (0 points)

Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,

 

I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!

 

Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

by psychoo118,Solvedanswer
psychoo118 psychoo118
Level 1 (0 points)
A:

Finally(better late than never) Apple published iOS 7.1.1 which fixes our issue. I also upgraded and managed to tether my internet. Anyway I feel very sorry for those who were affected by this issue(because they need it for their job and/or studies) and I unterstand their reaction. But keep in mind that at least they fixed it, and we shouldn't blame Apple for unreal things(like they did it on purpose, even if any evidence says it was a bug). Keep using our iphones until we can

 

Best regards,

psychoo11

Posted on Apr 22, 2014 1:19 PM

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Q: iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

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  • by KevinPNG,

    KevinPNG KevinPNG Mar 19, 2014 8:21 AM in response to psychoo118
    Level 1 (0 points)
    Mar 19, 2014 8:21 AM in response to psychoo118

    I had no problem using the Personal Hotspot on my iPhone 4 with iOS 7.0.6. It was working fine. I upgraded to iOS 7 and I could no longer save the APN for tethering. I am in Papua New Guinea using Digicel.

     

    I like many of you am very frustrated the way Apple is handling this. I am no longer able to connect my laptop to the internet since my only access is through my iPhone.  

  • by enricoz,

    enricoz enricoz Mar 19, 2014 8:23 AM in response to KevinPNG
    Level 1 (0 points)
    Mar 19, 2014 8:23 AM in response to KevinPNG

    maybe you updated to iOS 7.1

    Anyway, very frustrating indeed.

  • by AuditorBig4,

    AuditorBig4 AuditorBig4 Mar 19, 2014 10:23 AM in response to psychoo118
    Level 1 (0 points)
    Mar 19, 2014 10:23 AM in response to psychoo118

    Done.

    And thanks.

  • by sanjay2294,

    sanjay2294 sanjay2294 Mar 19, 2014 10:57 AM in response to psychoo118
    Level 1 (0 points)
    Mar 19, 2014 10:57 AM in response to psychoo118

    Same Problem Here

    Iphone 4 Tata Docomo India

  • by gdlinker,

    gdlinker gdlinker Mar 19, 2014 11:48 AM in response to psychoo118
    Level 1 (0 points)
    Mar 19, 2014 11:48 AM in response to psychoo118

    I have exactly the same problem.

     

    In my case: iPhone 4 16GB running iOS 7.1. I am in Spain using Simyo (formerly owned by KPN).

     

    What it basically happens is that the APN data in the Hotspot field is not saving, ultimately the Hotspot option keeps on loading without any success. I've already reported the bug to Apple, hopefully with the next update it will be fixed.

  • by el_tatos,

    el_tatos el_tatos Mar 19, 2014 11:52 AM in response to gdlinker
    Level 1 (0 points)
    Mar 19, 2014 11:52 AM in response to gdlinker

    Same issue here. Factory Unlocked iPhone 5 (GSM USA), iOS 7.1 full image install (not OTA update) in Mexico (Telcel).

     

    I feel that it might be some kind of issue with the APNs

  • by joenissan,

    joenissan joenissan Mar 19, 2014 11:59 AM in response to psychoo118
    Level 1 (0 points)
    Mar 19, 2014 11:59 AM in response to psychoo118

    There was an article on imore. It's. It's not a glitch. You can no longer use hotspot on carriers that disallow it. Some carriers charge a fee for tethering so Apple was forces to block it. I'm in NY and on Verizon, I can still use my hotspot feature.

  • by joenissan,

    joenissan joenissan Mar 19, 2014 12:03 PM in response to joenissan
    Level 1 (0 points)
    Mar 19, 2014 12:03 PM in response to joenissan

    Sorry, it was on Apple Insider:

     

    iPhone owners who previously made use of the Personal Hotspot feature on wireless networks that do not support it are now out of luck, after changes in iOS 7.1 have disabled the ability to manually edit tethering settings for unauthorized carriers.

  • by wpcoe,

    wpcoe wpcoe Mar 19, 2014 12:36 PM in response to joenissan
    Level 1 (0 points)
    Mar 19, 2014 12:36 PM in response to joenissan

    Nice try, Apple Insider, but doesn't match the facts.  Firstly, it's only iPhone 4.  How come later versions of iPhone don't have that new Apple feature?  Secondly, there are at least two of us who have posted that are in Thailand using TrueMove which is one of Apple's supported carriers.  Thirdly, the network does support tethering. There are many, many reports above of users who used tethering on versions prior to iOS7.1, so obviously their mobile phone carrier supports tethering.

     

    @joenissan: Are you using an iPhone 4?

  • by belle-isle,

    belle-isle belle-isle Mar 19, 2014 1:10 PM in response to wpcoe
    Level 1 (10 points)
    Mar 19, 2014 1:10 PM in response to wpcoe

    In my case (iPhone 4, iOS 7.1, same problem, Hotspot worked fine with 7.0.6) , my carrier (OPT in New Caledonia) is not an official Apple partner. It never will be since it's the only telco operator, but I have confirmed with them that the plan does not disallow using Personal Hotspot. There is basically only one type of plan, and if you subscribe, then you are entitled to full data access. So this Apple Insider report looks like it's inaccurate. In fact, it doesn't even say it was intentional.

  • by ToniSlow,

    ToniSlow ToniSlow Mar 19, 2014 1:17 PM in response to wpcoe
    Level 1 (0 points)
    Mar 19, 2014 1:17 PM in response to wpcoe

    I have a iPhone 4 and my carrier is Telenor Hungary. This carrier is not apple partner, personal hotspot not working. In Hungary there are 3 carrier, Telenor, Vodafone, T-Mobile. Vodafone and T-Mobile is apple partner. I insert a T- Mobile sim to my phone and what happened? Personal hotspot doesn't work. What happened apple?

  • by andre.l,

    andre.l andre.l Mar 19, 2014 1:25 PM in response to joenissan
    Level 1 (0 points)
    Mar 19, 2014 1:25 PM in response to joenissan

    @joenissan: The "supported carrier list" does not explain, why I can use personal hotspot on an iPad (with iOS 7.1) but not on an iPhone (with iOS 7.1) using the same SIM-Card. And on top of that - my carrier officially allows tethering but is not a supported carrier (in fact it is a 100% subsidiary company of a supported carrier).

     

    There is an article on MacRumors too. Hope this attention will help to solve this issue soon.

  • by sapphir8,

    sapphir8 sapphir8 Mar 19, 2014 1:25 PM in response to psychoo118
    Level 2 (160 points)
    Mar 19, 2014 1:25 PM in response to psychoo118

    So here is the deal.  If you're on an non-Apple partner, it's most likely a bug.  If you're on an apple approved carrier, you are no longer allowed to modify and save your APN settings to enable tethering if your plan on that provider doesn't include tethering automatically with no additional charge.

  • by belle-isle,

    belle-isle belle-isle Mar 19, 2014 1:32 PM in response to andre.l
    Level 1 (10 points)
    Mar 19, 2014 1:32 PM in response to andre.l

    Looked for it and here's the link :

    http://www.macrumors.com/2014/03/19/ios-7-1-personal-hotspot-issues/

  • by PJPNIG ,

    PJPNIG PJPNIG Mar 19, 2014 2:17 PM in response to psychoo118
    Level 1 (0 points)
    Mar 19, 2014 2:17 PM in response to psychoo118

    This might help you understand the issue.

     

     

    http://vcnltd.blogspot.de/2014/03/apple-cracks-down-on-personal-hotspot.html

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