I'm on the right page for support, but the description given is underwhelming to be polite. I've been doing what is written for 2 hours and nothing has happened as if I've done nothing. I don't have time for this to not be working.
iPod touch (4th generation), there's also an iPhone 5c not shown
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
I'm on the right page for support, but nothing works.
