Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro 15" Mid (2010) clean install with Mavericks! Nothing but crashes...Very disappointed

Decided to upgrade to Mavericks since Snow Leopard is no longer supported and I wanted to stay current with technology. However I wanted my computer like new again so instead I erased my drive and did a complete clean install of Mavericks.. No problem... Lately I have had nothing "BUT" problems. I have gotten computer crashes while using finder & safari... My system is not reliable anymore it just completely restarts at random it is the most frustrating thing I've ever had to deal with (EVEN PC'S AREN'T THIS BAD). Mind you I "NEVER" had these issues with Snow Leopard it ran perfectly and I fell in love with Mac. I bought my macbook pro 15' "BRAND NEW" online from apple store paid $2400 and recently discovered that my macbook pro mid 2010 model is defective. Boy I really wish I would of known that before dropping $2400 on an unreliable laptop to just give me problems. I no longer have a warranty which is long overdue. And it really makes me dislike the company as a whole. I have repaired my harddrive more than once and have repaired errors and it still crashes. Before on Snow Leopard my superdrive stopped reading all cd's/dvd's. I thought maybe if I upgraded to Mavericks it would of fixed the issue...NO. Sometimes when I hook up my built in display I get random black screens and I have to just shut down my mac..This is happening by just streaming "NETFLIX" from my flatscreen..mind you it does not "ALWAYS" happen. I'm just looking for answers and I seriously want to downgrade back to Snow Leopard cause Mavericks is too buggy! Any help would be very much appreciated. I find it difficult to even still support apple...I even have a darn iphone. Please someone help me 😟 I am desperate. I use my macbook for dj'ing and have had crashes in the middle of my gigs due to mavericks crashing my system. It's quite depressing, sad and pathetic. Thank you for any help.

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Mar 12, 2014 4:10 PM

Reply
Question marked as Best reply

Posted on Mar 12, 2014 5:32 PM

When you did your "clean install", exactly what did you do? After you erased your HD, how did you do the reinstall? Did you do it from a backup? Did you reinstall apps from backups?

Macs that misbehave with Mavericks usually do so because they have old/bad/incompatible software on them.

It would help to give us more information. Etresoft: EtreCheck is a free app developed by one of the contributors to this forum which will generate a system report on your computer. If you can paste the report here we can take a look and see what might be the problem.

31 replies

Mar 13, 2014 12:54 PM in response to shodgkins83

If you don't have backups, you can't downgrade without losing some data, including all locally-stored mail, and I don't know what else. If you want to do it anyway, back up now, then boot from your installation drive, partition the internal drive, and install. You'll then have to do the best you can to migrate your data piecemeal. It will a long, tedious, frustrating process, and I doubt that you should attempt it at all. Get someone with more experience to help you.

Mar 13, 2014 12:59 PM in response to Linc Davis

Hrmm..well I am already on a clean install of mavericks at this moment...there are no other applications on the system. I have backed up all my important files on an ext drive already. I am perfectly okay with downgrade'ing it seems like the best option to have a reliable laptop again since mavericks is completely failing in all aspects of daily computer use. My laptop is now useless because of mavericks and that's all i've been reading lately on these forums.

Macbook Pro 15" Mid (2010) clean install with Mavericks! Nothing but crashes...Very disappointed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.