Level 1

44 points

iPad 2 VPN access with iOS 7.1

I updated one of my iPads to iOS 7.1. The upgrade went smoothly but now when I connect to a VPN service (strongvpn) the performance is terrible and I can no longer stream videos through the VPN. My other iPad which I have not updated yet continues to work fine with the VPN as does my iPhone 4s which has also been updated to 7.1. I have used the ookla speed test and get about a 40Mb/s download speed when not connected to the VPN this drops to under 1Mb/s when I run the test after I connect to the VPN . The other iPad and iPhone get about 12Mb/s download speed via the VPN.

I have tried turning off other features like cellular data, Bluetooth etc but nothing changes. I even went so far as to completely reset the iPad and start from scratch but whatever I try I cannot get any improvement in the download speed when connected through the VPN so streaming video is impossible.

I have been in contact with Strongvpn but they have no idea what is going on. All my other devices continue to perform well - just this iPad since it was updated.

Has anyone else who uses Strongvprn successfully updated their iPad 2 without issue?

Thanks in advance for any tips or feedback

Posted on Mar 13, 2014 6:32 AM

142 replies

noonn

Level 1

4 points

Jun 28, 2014 2:22 PM in response to Techhacks

Did it work?

I tried it before, nothing has changed...

Jun 29, 2014 3:40 AM in response to Techhacks

I've tried this and it did not work for me :-(

GromitD90 Author

Level 1

44 points

Jun 30, 2014 1:59 PM in response to Craig Harry

Just upgraded my ipad to ios 7.1.2 and still no joy. The download speed is still pegged at a little over 1Mbs vs the 40Mbs when not attached to the VPN.

Jul 9, 2014 9:25 AM in response to GromitD90

Hey guys,

I added cpfcfan's tip to my list:

http://tech-hacks.net/tech/apple/216/how-to-fix-slow-vpn-on-ipad-iphone-2/

I hope one of these fixes helps!

tvmaster

Level 1

24 points

Jul 13, 2014 9:01 PM in response to GromitD90

@GromitD90:

have you had a chance to try either SurfEasy or Tunnelbear yet?

Jul 18, 2014 10:48 PM in response to tvmaster

I Know it's probably not the place to ask! But I don't really care as apple seam not to give a **** about this!

But can anyone tell me if jail breaking the iPad solves this problem?

tvmaster

Level 1

24 points

Aug 5, 2014 9:24 PM in response to GromitD90

DId you try those free VPN services yet? Did you fix the problem? I'm assuming since this thread is so dead that everyone now has awesome VPN speeds from everywhere?

tvmaster

Level 1

24 points

Aug 13, 2014 10:51 AM in response to Hutch1462

Which providers have you tried, if you don't mind me asking? I contacted mine, and they replied they've had no complaints from users - but they may not be actually doing any research

tvmaster

Level 1

24 points

Aug 13, 2014 10:59 AM in response to Hutch1462

and....is this problem ONLY relevant in iPad 2's or 3's that have been updated, as opposed to NEW iPads and iPad Airs?

Can someone who has an iPad newer than 3 chime in

Aug 30, 2014 8:24 AM in response to tvmaster

Is there anyone who tried to see if this is fixed on this upgrade or anyone from apple that can give any information on this.

GromitD90 Author

Level 1

44 points

Aug 15, 2014 10:38 AM in response to tvmaster

I'll give it a try next week. Do you know if I need to uninstall StrongVPN first?

Aug 15, 2014 10:49 AM in response to GromitD90

no you don't need to uninstall strong vpn. Just follower the instructions on surfeasy website.

Good luck

tvmaster

Level 1

24 points

Aug 18, 2014 8:08 PM in response to GromitD90

GRomit, it's pretty easy - just install the app, create a trial account, and then install which countries servers you want to sample.

tvmaster

Level 1

24 points

Aug 23, 2014 7:31 AM in response to Community User

How about for the Canadian and U.K. Servers?

Aug 23, 2014 5:55 PM in response to tvmaster

Without VPN I averaged 2.5Mb using Ookla ( like I said I have slow speeds anyways).

USing English server the averaged 2.1

Using Canadian server averaged 2.25

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iPad 2 VPN access with iOS 7.1