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iTunes Match streaming with gaps between songs since ios7.1 update

Hi - I foolishly made the mistake of installing the 7.1 update on all my ios devices yesterday morning! Since then when I stream music from iTunes Match I get a gap between each track. Not a problem when listening to studio albums but a total nightmare when it comes to listening to live concert recordings, of which I have many.


My iMac seems to be unaffected and streams live music seamlessly but all three ios devices have this same problem. If I download the recording to the device it plays seamlessly but that rather defeats the aim of having all my music in the cloud without the need to store it on a device. I have been in touch with Apple who don't have any answers but seem to think the update may have changed the way ios now interacts with iTunes Match. They are looking in to it and will come back to me.


Have been through multiple reboots and iTunes Match re-installs etc without any joy. I have also had the same problem when trying to stream over a cellular network and another wireless network.


Is anyone else experiencing this problem? I'd welcome any help or suggestions...thanks.

iPad (4th gen) Wi-Fi, iOS 7.1

Posted on Mar 13, 2014 10:17 AM

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103 replies

Apr 7, 2014 1:33 AM in response to woodstocknick

The only albums it plays without gaps are the ones locally on my iPad and iPhone. The gaps are still there from ITunes Match in the cloud.


Not only is the Music app closed, I shut down the iPad and rebooted before opening Ecoute. Albums from the cloud absolutely still have the gaps. And that's playing songs straight through, not skipping ahead. My guess is you are actually listening to albums loaded onto your device and not from the cloud.

Apr 7, 2014 4:01 AM in response to rayworth15

Hi everyone


I have just had a productive conversation with a Senior Technical Engineer at Apple who rang me this morning.


He has an iTunes Match account and I’m pleased to say he has been able to confirm the problem exists and that Apple recognise the issue. He is now writing a report escalating this and will be coming back to me to confirm what they intend to do about it. The first thing he has to clarify is whether this is an intentional change - let's hope not!


I’m in touch with both him and an Executive Relations Manager and I do feel this matter is being taken seriously now.


I will post further when I hear back from the engineer.

Apr 7, 2014 9:37 PM in response to Luckytwn

And that may be it. It does seem that albums available on the Apple Store are gapless and everything I've uploaded is not. I am a big collector of Pearl Jam's official bootleg series and they are sold directly through the Band's website with only a select few coming to iTunes long after release. So somehow they have triggered it for the store material but otherwise, the software flaw remains and it is a major problem for live music.

Apr 7, 2014 9:56 PM in response to woodstocknick

Ok. It's fixed on my end. Downloaded an album and NO GAPS!!!

My theory is they tweaked something on the server side to allow the "gapless" metadata in each file to get downloaded.

Remember that streaming is not really streaming. You're really downloading the song in a temporary file. When your device needs the space, it deletes those files. Just go to General -> Usage -> Storage (Not iCloud) and find Music.

There's data there.

Anyway, I really think Apple's servers weren't passing on the "gapless" metadata and now they are. Seems to be working fine on my end.

iTunes Match streaming with gaps between songs since ios7.1 update

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