iOS 7.1 Exchange PDF viewing

Having the exact same issue with viewing PDF's within the Mail app when using my Exchange account. Some "older" PDF files work fine, but more recent ones fail to open. They simply show a black screen. Similar to Jeff, if I try to open it in Readdle PDF Expert, PDF Expert won't open it and states that the file is corrupted. If I save the file to Dropbox from my desktop, and then open it in PDF Expert from Dropbox on my iPad, file opens fine.

I am having the identical problem. This is a huge problem. I am traveling with my iPad with no access to my laptop and rely heavily on being able to open PDFs from my exchange email.

Having the same issues. hope they get this fixed soon.

Interestingly, I think I stumbled on a workaround.

For one of the emails with an attached PDF that I have been having trouble with, if I tap on the PDF icon to download it, and then tap on it to open it, I get the error (black or white screen).

But, with this same email, if I first tap on the "Download Full Message" link at the bottom of the email, the PDF will then open correctly when I tap on the PDF icon.

I confirmed that this works on two different iOS 7.1 devices.

Thanks for the tip. I have tried that on several of the documents that wouldn't open yesterday and it seems to be a interim solution to the problem.

Here are the places to report bugs:

Get an account at

http://developer.apple.com/ then submit a bug report to http://bugreporter.apple.com/

Developers:

"Submitting Bugs and Feedback

Your feedback goes a long way towards making our products even better. With Apple Bug Reporter, you can submit bug reports or request enhancements to APIs and developer tools."

https://developer.apple.com/bug-reporting/

Enterprise support:

Call enterprise support (866) 752-7753 to create a case ID number

Thankyou cheatthamcc. I have been struggling with this all day. I have called Apple support about this and they say there is nothing they can do about the issue at this time. Thanks again for posting this.

that defiantly works thanks. cheatthamcc.

I have the same problem:

I use Mail with an Exchange-Account.

All the PDF-attachments are distroyed with black and white stupid characters and often with several colours.

When You forward such a distroyed PDF-document with a mail, the damaged PDF-file will reach the new Mailbox too.

The bug occurs with iPhone 5s and iPad air

Consequence: i cannot use my ios-devices with Software 7.1 at the moment !

I hope, Apple will help very soon!

RWObel reports another work-around here:

https://discussions.apple.com/thread/5994365?answerId=25177460022#25177460022

"Remove the exchange account and recreate it."

I just tried to Remote the exchange account an recreate it.

Unfortunately NO success!

Nevertheless thank you for your proposal.

We have the same problem here but also with zipped files.

on a ipad with IOS 7.0x it works good, but on a ipad with IOS 7.1 not.

- Ipad 2

- exchange 2003

- izip or FileApp

We experience the same problem here. But on our devices it just appears when the mail is recieved via our mobile iron sentry component and only on devices with A6 CPU or higher.

Over other mail accounts or on older devices everything is fine....