iTunes won't recognize my iPod Touch 2G

I bought a used iPod Touch 2G. Everthing seems to be working with the iPod but my iTunes V11.1.5.5 won't recognize it when I plug it in. I am using a laptop with Windows 8. In File Explorer it shows 'Apple iPod' under 'This PC'. I have gone to Services under Computer Management and restarted the Apple Mobile Device to no avail. Drivers are up to date.


Thank you for the help

iPod touch, iOS 4.2, iPod Touch 2nd Generation

Posted on Mar 14, 2014 2:38 PM

Reply
2 replies

Mar 14, 2014 2:44 PM in response to M_82

See

iOS: Device not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

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iTunes won't recognize my iPod Touch 2G

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