IPOD Problems
I keep trying to use Itunes on my grandsons new ipod and it keeps telling me there is an error 0X80090318. I tried deleting Itunes and downloading again and i get the same thing. Any suggestions??
iPod touch, iOS 7.1
Apple Event: May 7th at 7 am PT
I keep trying to use Itunes on my grandsons new ipod and it keeps telling me there is an error 0X80090318. I tried deleting Itunes and downloading again and i get the same thing. Any suggestions??
iPod touch, iOS 7.1
You answer is here: http://support.apple.com/kb/TS4123
Symptoms
You may notice the following symptoms on your Windows PC after installing iTunes 10.5 or later:
iTunes Store displays an "error 0x80090318" alert.
Resolution
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
To find the LSP:
Some of the publishers and programs that are known to have versions with a conflict are listed below:
Product or Publisher | LSP Name |
Bigfoot Networks / Killer Gaming | BfLLR over [MSAFD Tcpip [TCP/IPv6]] |
Bsecure | Bsecure over [MSAFD Tcpip [TCP/IP]] |
Bullguard | BGLsp over [MSAFD Tcpip [TCP/IP]] |
Bytemobile, Inc. | BMI over [MSAFD Tcpip [TCP/IP]] |
CA / Total Defense Internet Security | LAYERED_PROVIDER over [MSAFD Tcpip [TCP/IPv6]] |
ContentWatch / Net Nanny | CWALSPSYS CWALSP MSAFD Tcpip [TCP/IP] |
Covenant Eyes | Covenant Eyes Monitoring over [MSAFD Tcpip [TCP/IP]] |
Dr. Web | DrWebSP.4 over [MSAFD Tcpip [TCP/IP]] |
Earthlink Total Access | PropelLSP over [MSAFD Tcpip [TCP/IP]] |
Eset | NOD32 protected [MSAFD Tcpip [TCP/IP]] |
Fourelle Venturi | VENTURI_TP [MSAFD Tcpip [TCP/IP]] |
FoxyProxy | FoxyProxy Service Provider over [MSAFD Tcpip [TCP/IP]] |
Hide My IP / My Privacy Tools | My Privacy Tools - LSP over [MSAFD Tcpip [TCP/IP]] |
MegaUpload / MegaKey | msadmid over [MSAFD Tcpip [TCP/IP]] |
Netintelligence | NIHLSP over [MSAFD Tcpip [TCP/IP]] |
Netscape Internet Service | SlipStream LSP over [MSAFD Tcpip [TCP/IP]] |
Netsweeper | Liger over [MSAFD Tcpip [TCP/IP]] |
Norman/Norman Security Suite | NLF over [MSAFD Tcpip [TCP/IP]] |
Panda AntiVirus | PAV_LAYERED over [MSAFD Tcpip [TCP/IP]] |
PC Tools / Spyware Doctor | PCTOOLS over [MSAFD Tcpip [TCP/IP]] |
PureSight Internet Content Filter | Winsock over MSAFD Tcpip [TCP/IP] |
Ratajik Software StationRipper | AVSDA over [MSAFD-Tcpip [TCP/IP] |
Safe Eyes / McAfee Family Protection | Internet Content Filter over [MSAFD Tcpip [TCP/IP]] |
Sendori | SendoriLSP over [MSAFD Tcpip [TCP/IP]] |
SpeedBit Video Accelerator | SBLSP over [MSAFD Tcpip [TCP/IP]] |
TellyAbroad | EasyHideIP over [MSAFD Tcpip [TCP/IP]] |
Trend Micro | Trend Micro LSP over [MSAFD Tcpip [TCP/IP]] |
VMWare | VMCI sockets DGRAM |
Wave / Embassy Trust Suite | Wave Systems Kerberos LSP over [MSAFD Tcpip [TCP/IP]] |
XFire | Xfire_LSP MSAFD Tcpip [TCP/IP] |
Once you've identified the third-party software that installed the LSP, you should check for updates. If the software is your security software, see iTunes: Troubleshooting security software issues for additional information.
IPOD Problems