HT204085: Frequently asked questions about iCloud Keychain
Learn about Frequently asked questions about iCloud Keychain
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Helpful answers
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Mar 18, 2014 2:57 PM in response to CeraSinby randers4,You might try going to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts (your data will still be in iCloud), restart your Mac, then go back and sign back in. Then see if your password prompts stop.
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Nov 11, 2014 7:34 AM in response to randers4by jdc2012,I was having the same issue- iTunes constantly asking me to log in- even though I am running the newest operating system and version of itunes- but what you suggested seemed to work- Thank you for that!
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Nov 12, 2014 12:40 PM in response to jdc2012by wiseSeb,★HelpfulI have the same issue.
Just upgraded to Yosemite. I am managing six accounts for the family:
- my account (manager)
- my wife (normal account)
- the kids (4 managed -parental control- accounts)
Everyone has an iCloud account. I entered the iCloud informations of everyone at the first login/installation of the Mac in each session.
It works great except for my wife's account:
After a Shutdown/Restart, for her session to login, the Mac prompts for:
- the iCloud password
- Agreement of Terms & conditions
- iCloud Keychain
It seems to finish again - each time- the setup/installation of the Mac.
This does not appear after a logoff/login of the session. Only after a shutdown of the Mac.
Already tried to logout of iCloud in this session, then restart the Mac, then login (during login process of the session) the iCloud password and other questions (see above).
This does not help, after a restart of the Mac, same requests appear.
Any ideas ?
Thx in advance,
Sebastien
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Nov 18, 2014 6:34 PM in response to randers4by jillintoronto,Tried this approach - and nothing changed. Still get the spinning icon and keeps asking for my iCloud password.
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Nov 18, 2014 6:43 PM in response to jillintorontoby Dominick Costanzo,Just updated my 2012 MacBook Pro from Mavericks 10.9.5 to Yosemite 10.10.1
Never used iCloud.
Don't want to use iCloud at the present time.
I get a pop up on each log in asking me to sign in to iCloud.
System Preferences offers no iCloud options aside from signing in.
I don't want iCloud
I don't want to sign in.
I don't want to see the pop up.
I contacted support.
After 1/2 hour, the best they could suggest was resetting PRAM
I did that.
I still get sign in prompt on log in.
Please help me get rid of this pest.
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Dec 3, 2014 3:08 AM in response to CeraSinby chrisfromhedingham,I have the same issue. I upgraded to Yosemite on my iMac and now I keep being asked for my iCloud password all the time. I have lost my link to iCloud in iPhotos too. iCloud won't sign into mail either.I tried signing out and signing in again. I have even reset my Apple ID. This is driving me mad. I left windows to get away from this kind of thing!
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Jan 25, 2015 6:23 PM in response to CeraSinby McNightmare,You know the Apple Store ID you have, the one that you use to sign into this forum?
That's the password I keyed in. It's just that simple. Yes. Simple. Simple. Something a Mac enduser will never know. SIMPLE
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Jan 30, 2015 1:54 PM in response to McNightmareby micolito,★HelpfulNo, no it's not that simple. No it's not Sam you am. I am posting because just like everybody else here, that method was already tried.
And guess what... it simply did not work. Therefore not simple.
I still get popups to enter my iCloud information every time I boot up.
Mine however did not start directly after installing Yosemite. It just started about a week ago.
Are there any apple employees who would care to read the forums and answer these unanswered questions?
At least say you're working on it please.
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Feb 17, 2015 4:35 PM in response to micolitoby GabrielHay,★HelpfulI had the same problem for several days. Got and iCloud password prompt every time I logged in. And when I put my password in it simply prompted again and again. But when I check in Settings - I'm logged into iCloud perfectly normally and my iCloud calendars and the like were correctly syncing to my Mac.
So iCloud was not the culprit?
Finally I realised that iMessage had stopped working correctly - so I couldn't use it to send SMS messages from my Mac desktop. To fix it I had to generate a new app specific password (I use Apple two step authentication). When I did this the problem went away.
So my theory is that the source of the password prompt is iMessage and not iCloud at all. If I'm right then this is extremely misleading.
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Mar 1, 2015 5:20 PM in response to GabrielHayby Gnarlodious,★HelpfulIt turns out iMessage was not logged into iCloud with a 2FA generated “Application specific password". Sheesh!
That is especially stupid since I have not run iMessage for at least 3 months and never even knew about such a maximum-security password, and iMessage is shown nowhere on the iCloud Prefpanel.
Very misleading.
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Mar 3, 2015 1:36 PM in response to micolitoby muffincat,I agree. It's not simple. I have been having a similar problem that I, perhaps wrongly, posted on the Yosemite forum. My problem was that
I was having constantly recurring problems with my Apple id on my MacBook Air. Periodically it is refused (i.e. "you have entered your apple id incorrectly") when I have in fact entered the CORRECT Apple id & password. I then change it, carefully record the new Apple id, change the Apple id login on iCloud, iMessage, Facetime, App Store, & iTunes. Then a day or two later, one or other of these apps (it can be a different one each time) tells me I have entered it incorrectly again - and then it is refused on ALL of them - again! I then have to go through the same old procedure - and this is happening every day or two! I am becoming increasingly annoyed & frustrated! This only seems to be happening since upgrading to Yosemite, but that may not be relevant, of course. I would wipe my drive and re-install but (a) My Time Machine is in another country from me at present! and (b) I am nowhere near an Apple Genius Bar. Any suggestions I could carry out myself?
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Mar 17, 2015 9:04 AM in response to muffincatby Hugo Perezcano,I had the same problem. I logged into safe mode, signed out of iCloud in System Preferences (when prompted to delete iCloud files from my Mac I replied yes, but kept copies, again when prompted), repaired permissions, restarted and logged in normally. That seems to have fixed the problem.
Here is a link to an article in the Web on this issue. http://osxdaily.com/2015/03/04/fix-mac-asking-icloud-password-randomly/
Hope it helps.
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Mar 23, 2015 8:33 PM in response to CeraSinby RiverRat42,I was having a problem where my Mac prompted for the iCloud password multiple times every time I logged in. It never said that it was for mail, messages, facetime, or anything other than iCloud. If I cancelled the dialog, it would prompt a second time and then go away. If I entered my password, it would ask for it over and over and over again. After trying numerous potential solutions, including nuking my login.keychain file, I think I finally have it figured out.
The problem seems to have been some corruption in the iCloud keychain, which I was using on my Mac, iPhone, and iPad. My solution was to disable iCloud keychain on all of those devices, then delete the login.keychain using Keychain Access, and restart. The login.keychain was recreated automatically. I needed to re-enter a few passwords for background apps, but so far so good.
Looking back on it, I'm not so sure deleting login.keychain was really necessary. If I had to try again, I would disable the iCloud keychain on all devices, check to make sure that killed the prompts, and if so re-enable iCloud keychain.
I should mention that before stumbling on the iCloud keychain solution, I tried to create a new User ID on the Mac and assign it my iCloud ID. I got the same problem with the repeating passwords. That's what made me think it wasn't something local to the Mac.
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Mar 25, 2015 9:14 AM in response to RiverRat42by RiverRat42,Well, so much for that solution. It worked for three days, but its back this morning. Did I install anything or change any settings yesterday? No. I changed nothing, and yet something changed. This is really starting to **** me off.