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My iPhone 5 camera roll is empty, but under usage says 3.1GB - how can I delete?

I can't download the latest iPhone software b/c my Camera Roll is taking up 3.1GB of space, but it shouldn't be as I have only about 10 photos on my camera roll. Photo stream is off, as well as photo sharing. Any help would be appreciated!

iPhone 5, iOS 7.0.6

Posted on Mar 19, 2014 11:03 AM

Reply
111 replies

Mar 15, 2015 2:31 PM in response to armccoy

One of our fellow users (txforever) discovered a workaround that may fix this issue:


Go to Settings>General>Date & Time, and set your date back to September 1, 2014, then go back to your Deleted Photos folder. Click on it (even though it says there are 0 photos, and you may see additional photos that need to be manually deleted.

Mar 16, 2015 8:15 AM in response to scabthepoet

THIS IS THE CORRECT WORKAROUND!! THANK YOU SO MUCH!


scabthepoetMar 15, 2015 2:00 PM Re: My iPhone 5 camera roll is empty, but under usage says 3.1GB - how can I delete?
Re: My iPhone 5 camera roll is empty, but under usage says 3.1GB - how can I delete?in response to armccoy

I've been searching for an answer to this very problem for a solid day. Here is what I did that worked for me. No reset. No need to upgrade to more Cloud storage or anything else. I had already deleted out every picture from my phone, including "Messages" and the "recently deleted" album, etc. There really are phantom pictures in there, but the only way to see them and delete them is to:


  1. Go to Settings
  2. Date & Time
  3. Untoggle "Set Automatically"
  4. Manually change the date back. For example, if today is March 15, 2015, choose August 1, 2014. (You can change it back once we're done)
  5. Close out of that
  6. Open "Photos"
  7. Select "Albums"
  8. If, like me, you had already cleared out everything from the Camera Roll and "Recently Deleted" folder, you'll smile to see that your "Recently Deleted" folder now has thousands of images back. Those are your phantom photos
  9. Open it, "Select" and start deleting
  10. Now, go back into Settings - General - Usage - Storage - Manage Storage - and you'll notice your Photo & Camera is empty if you deleted everything


I hope this works for everyone and that I saved you all the time I wasted searching for an answer myself -- only to never find one. Now you have the answer.


I went from barely having any room left on my phone to almost brand new again.


Take care.

Mar 31, 2015 3:16 PM in response to armccoy

I Have the same problem too.I tried to delete the "recently deleted" album. The photos were totally gone and never can be found anywhere in my app. But I just wonder why the memory of my photos is still 1gb where in fact it is empty. Well maybe we really need to wait for the 30days in the recently deleted album so that it is truly gone. I hope we can fix our bug sooner.....

My iPhone 5 camera roll is empty, but under usage says 3.1GB - how can I delete?

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