You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

Hi


I was running the above firmware on my main appletv, and noticed that Dolby Digital (DD) over spdif had stopped working, both in netflix and when streaming from itunes on my computer. I then took my daughters appletv and connected it to my receiver through spdif, and now DD worked, my daughters appletv was running firmware 5.3 (6105). I tried software resetting my main unit a couple of times, but that did not help. Lastly I updated my daughters appletv to firmwar 6.1, and then DD stopped working on that unit too...


Since then I have cuorisly found that DD is now working on my main unit, when I stream movies from itunes, but still not when watching a netflix-movie...


Anyone out there who have had the same problem?


Cheers Perer

Mac OS X (10.7.2)

Posted on Mar 19, 2014 2:34 PM

Reply
446 replies

May 4, 2014 2:56 PM in response to Aegis2k

Aegis2k wrote:


Coming up on two months now. This is bullcrap! The only thing i use my ATV3 for is netflix and i have to make due with crap audio? For stuff that costs this much money they should be working around the clock to get this fixed. Hurry it up!


You're probably relieved to get that off your chest but it doesn't accomplish anything. Neither Apple nor Netflix is present here, only fellow users with the same problem. You need to call or visit Netflix's website and open a report. Also send feedback to Apple.


http://www.apple.com/feedback/appletv.html


https://help.netflix.com/help

May 5, 2014 5:06 PM in response to lkrupp

At least it gives us an interesting data point in the "Who f***ed up?" debate. Before we didn't know who to blame as it happened at same time as a firmware update. Pretty evident from this (happening at a time where there's no firmware update to blame) that Neflix is the culprit. I'm going to asking for free months .... yes .... that's a plural.

No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.