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No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

I was running the above firmware on my main appletv, and noticed that Dolby Digital (DD) over spdif had stopped working, both in netflix and when streaming from itunes on my computer. I then took my daughters appletv and connected it to my receiver through spdif, and now DD worked, my daughters appletv was running firmware 5.3 (6105). I tried software resetting my main unit a couple of times, but that did not help. Lastly I updated my daughters appletv to firmwar 6.1, and then DD stopped working on that unit too...

Since then I have cuorisly found that DD is now working on my main unit, when I stream movies from itunes, but still not when watching a netflix-movie...

Anyone out there who have had the same problem?

Cheers Perer

Mac OS X (10.7.2)

Posted on Mar 19, 2014 2:34 PM

446 replies

Smaugx

Level 1

0 points

Mar 21, 2014 3:33 AM in response to FJ1200

I am able to get DD over SPDIF in iTunes Festival SXSW app, but only stereo in Netflix app.

Markel51

Level 1

0 points

Mar 21, 2014 5:05 AM in response to peter aagaard

I'm having the same problem, but how can you be sure this is related to the software update? Netflix has been known to have issues from time to time. Or perhaps it is related to our ISPs (mine's Comcast). Remember the slow down in speed and PQ everyone blamed on an ATV software update? It turned out to be Comcast demanding more money from Netlix. When they came to an "agreement" the quality resumed.

Here is a recent article - http://guardianlv.com/2014/03/netflix-ceo-critical-of-multiple-internet-provider s/

Markel51

Level 1

0 points

Mar 21, 2014 5:24 AM in response to Markel51

UPDATE: I just compared results using my Apple TV (6.1) and my PS3 on Netflix, watching the same program, and the PS3 did receive it in DD, while the ATV was still limited to Stereo.

So apparently it is indeed an Apple TV/Netflix issue....

Mar 21, 2014 7:31 AM in response to Markel51

Yep, and if you read my first post, you will see, that I had an Apple TV handy with version 5.3, which did not suffer from the problem.

Mar 21, 2014 7:52 AM in response to peter aagaard

I would say we all submit apple feedback with a link to this post

Mar 21, 2014 8:08 AM in response to Interceptor121

Done!!

Mar 21, 2014 8:42 AM in response to nobblydog

Done!

FJ1200

Level 1

0 points

Mar 21, 2014 8:59 AM in response to Interceptor121

Done!

Mar 21, 2014 9:26 AM in response to Interceptor121

How do you submit feedback?

Mar 21, 2014 9:37 AM in response to DustyStorm

I did a google search for: apple leave feedback.

ulf_g

Level 1

8 points

Mar 21, 2014 10:15 AM in response to peter aagaard

Done!

FJ1200

Level 1

0 points

Mar 21, 2014 10:24 AM in response to ulf_g

Feedback link: http://www.apple.com/feedback/appletv.html

Mar 21, 2014 10:48 AM in response to peter aagaard

I can confirm the issue as well. Apple TV 3rd Gen Firmware 6.1 directly connected to Bose Receiver via HDMI.

Can't get Dolby Digital Output on Netflix. Only LPCM 2.0.

iTunes Movies, HBO Go and SXSW will give me Dolby Digital 5.1. Netflix on Samsung Smart TV works fine with Dolby Digital 5.1

Hope Apple will fix this soon!

Markel51

Level 1

0 points

Mar 21, 2014 12:08 PM in response to FJ1200

Thank you for the link. I submitted feedback as well.

muka3d

Level 1

0 points

Mar 21, 2014 5:53 PM in response to foldpages

Confirmed; direct optical connection to receiver, no 5.1 DD on Netflix. iTunes Festival streams in glorious 5.1 DD immediately. ATV configuration has "Dolby Digital" set to "On". Tried toggling Netflix playback setting (via website) from "Auto" to "High", no change.

No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)